American Van Lines Inc.

Do NOT use this company. We unfortunately did for a cross country move from C.A. to N.C. This was the a bad decision. We are past the time period where we could place a claim so we have no recourse at this point. If I am able to, I will post pictures. My wife and I were working at our new jobs so my father in law met the truck at the storage facility. Months later, I go to open the storage up and boxes come flying out of the storage. There were boxes thrown all over. They were not stacked neatly. Also, now that my wife and I are getting ready ready to move into our brand new house we find that the driver unloaded the wrong washer and dryer. How do I know this? First off, our dryer was propane and the washer is moldy and disgusting. The outside of them are thrashed too. This company is horrible, don’t use them at all! If I could give negative stars, I would.

I had such a positive moving experience. Brian, Victoria, and Fabian and his crew handled everything beautifully. The were on time, neat, responsive, and handled all of my furniture with such care. Everything arrived safely and they set everything back up perfectly for me. They were punctual, polite, helpful, and professional. Thank you for such a smooth and easy moving experience! I am so grateful!

The company reached out to me regarding my denied claim and made the situation right. I appreciate that though I do wish that process would have been a bit faster and less of a headache but once I spoke to the gentlemen in charge of claims we came to a quick resolution that was good for all sides.