Atlanta Reliable Movers, LLC

Honestly, I've never seen movers work with such efficiency. They arrived early to properly scout the kind of move they were starting. The managed to not get in the way of any of my old and new neighbors, they took the time to go out of their way to pick up some last minute storage that wasn't listed. They even managed to make a timely and effective move to my new complex that only had one small elevator for a move. Not to mention that the elevator broke and they somehow managed to fix that too! I was pleased with this companies services before and I was blown away by my second interaction. If you don't use this company for your next big move you're actually just doing yourself a complete disservice, these are the best of the best!

My move was a last minute effort. My original movers had staffing problem, thier movers walk on strike, when I call Atlanta Reliable movers, Lauren answer with a smile, I could tell that through her voice. When I explain what happened, she immediately assured me that they could and would get me moved. The prices was great, they were here at the time scheduled and they did an excellent job of caring for my belongings, they were fast and oh so nice and courteous. Lauren did everything she could to ease my mind, for that I am so greatful to Lauren and her staff. Thanks again,. Brenda

I was really disappointed with my interactions with this company. I’m looking to make a move here soon and I called and spoke with a lady named Laurie. She gave me an initial quote over the phone after I explained my moving needs and told me she’d follow-up with an email later that day. I didn’t get the email until the next morning - but no big deal on that issue. After I received the email, I followed up with her with a list of questions. They were mainly questions of clarification based on what I saw on the quote and other questions I had after calling other companies to see what services they offered. When I got Laurie’s response, she mentioned that I had a lot of questions for such a small move. She then mentioned that Atlanta Reliable Movers is not the company for me and that I should look to hire some day laborers. I was a bit surprised by this response as I felt the company was very professional up to this point. My questions were just questions about if I didn’t fill up the minimum time, would the movers help with other things. If the response was no, that is completely fine…it was just a question. I also had every intention of using this company for my move and was surprised at such a refusal to service me based on a list of questions of clarification. The suggestion to use ‘day laborers’ also comes off as a bit elitist and snarky in my opinion. I’d suggest searching for another company as this one seems to be unreliable and will make a rash decision on your move based on questions. The timing it takes to secure movers and such, if I would’ve known they were like this I wouldn’t have wasted my time. I’m writing this review to potentially help someone else.

Update 4/12/2021: In looking at the owner's reply, I think it warrants a response. I pride myself on being an honest and reasonable person but I didn't speak to anyone named Scott. The questions below were the questions that I asked for anyone viewing this review at this point. Read them and see if they were unreasonable questions or not.

I realize that the time indicated for the move on the quote is 9 am. Is it possible to move this time back? Are there time windows that your company is limited to or is there flexibility for me to decide the time that works best for me? It definitely would be during the day, I'm just curious about this.

I see the information you placed in the note section matches what we spoke about over the phone but I also see the information highlighted in yellow under the packing and unpacking services section. I want to get clarification on the quote and specify that the trip fee for my request would be $75 and not the $150 highlighted in yellow that mentions would be added to every move or hourly rate job. Can you confirm that for me?

I realize that the grand total estimate for my job is $388.13, if I decide to pay with a credit card. I see highlighted in yellow however that the minimum moving fee is $400. I just want to get clarity that the price would actually be $388.13 and I wouldn't be surprised by anything later on. Can you confirm that for me?

If I decided to pay with cash, not sure that I will but just curious would a receipt be available to me immediately upon giving the cash or how would that work? Also, if I decided to pay with cash, would the new deposit be $187.5 and the grand total be $375?

If I didn't need the full 3 hours to move my items that is a minimum to secure your moving services, would the movers be available to assist with other things to make up the time? Simple things such as disposal of items, light cleaning, etc... Once again, I'm not sure I will need any assistance around these things, I'm just curious as to what is available through this company.