Atlantic Union Van Lines

HORRIBLE!!!!! SCAM! FRAUD!!!!! DO NOT USE!!! Look at their BBB it's 100% negative!!!!!! Gave them a deposit to move my elderly father down to FL, they never showed! And trust me when I tell you they will stop answering your calls!!! Our person was Tammy, she answered all my calls and was as sweet as pie until pick up day never heard back from her not once after calls and texts. They must broker and bid out the jobs to third parties and if they get dropped they will just 100% ignore you!!!!!! My poor old dad was so stressed I had to find a last minute reputable company to take the job at a high price to make sure it's just done and taken care of because my dad closed on his condo and has to be out!!! DO NOT USE this company I don't even know how they aren't shut down!!!!!!

Pathetic is all I can say about this company. I opted them for moving from Boston to Atlanta. The initial discussions went smooth till the moment I confirmed the quote and paid the initial deposit. They then basically stopped picking my call.They dont respond to your emails. I have had torrid times dealing with Tammy who was my sales agent. I was given a quote of 1700 and I ended up paying 3200.Almost double the quote.The Inventory list was clearly provided to them through email but there was a miscommunication between the driver and the company and I ended up paying more. When I questioned this, all they had to say is raise a claim with some other company. This is crazy!!! Finally after a lot of delay when i finally got my stuffs, i had broken shades and scratches to items. It has been awful.
Neither the customer service nor Tammy was helpful. These guys have a whole lot of hidden charges which they dont tell us when they give us the quote. I want to give 0 to these guys but I dont see an option.
STAY AWAY FROM THEM.

Had a great move with this company. Only thing I can say negative is that the delivery took a little longer than expected. I was going to WA and the weather was horrible across the whole country so I couldn't really blame them. The movers were very polite and worked extremely fast. I would recommend this company.

Never, Never, Never use this company to move anything!
At first the people at this moving company are very nice to you. They give you a low-ball bid, and tell you that your things will be in good hands because “Our people are professionals” or something. It’s when the movers actually show up, and it’s too late for you to save yourself where things start to go horribly wrong.
One thing I should point out, is that the bid from this company was quoted in cubic footage not by weight. If you get a quote that is priced by cubic footage, that should raise a red flag right away. The reason for this is that if they charge you by weight, they have to provide proof of the weight of your belongings at no charge to you.
Once the movers showed up and all of my things were in their truck, they hit me with the real price of the move. Four times the estimate. By then it was too late. My things were on their truck. They didn't have enough packing supplies, trucks or men and the next day they were less one man and not enough supplies nor a truck to finish up packing and loading it. My closing was in 2 days and the house still had my belongings in it. In my case, I put down over 2000.00 deposit, and was told before the movers showed up that the rest of the money would be due on delivery. When the movers showed up, the price jumped to 4 times the estimate. The whole time they were packing some 'boss ' kept calling the foreman on the job and irritating him and on the 2nd day he threatened to walk off the job! The crew actually asked for a tip which I felt was unprofessional! My contract stated I was to get a full pack which I did not and Had to rent a u-haul to finish emptying my home and take it to my new home in Florida myself! They didn't have a crew nor a truck to finish the job. The contract stated that before my furniture left my house the revised estimate should have been given to me and signed by me before one piece of furniture entered their truck! It was not and the contract was breached at that point. They did not fully pack my things and I have the pictures to prove it! They destroyed my antiques, collectibles. glass shelving for my curio cabinets, 70% of the boxes had no numbers,nor were they labeled, packing tape placed on my wood furniture and when removed took stain and or varnish of everything. What they took apart they were to reassemble! That was a joke, the driver and crew couldn't even find the screws or parts. They gave me some web site to track my shipment and that was even a bigger joke, Every time I inquired they responded with an e-mail that it was standing, waiting to be loaded and when it was they would notify me with the ETA! Never did and my stuff got unloaded to a container because I wasn't home and they said they couldn't reach me, Strange that my cell didn't show one missed call from them. I tried talking to customer service over and over again but no response. Then one day supposedly the supervisor called and when I tried explaining why I was so upset he strong armed us in to thinking all was lost. He told us to get our own truck and come and get the stuff and they were no longer going to transport it. When we asked about our money he said he was keeping it as a cancellation fee! I asked another employee about sending us an invoice. She sent the request to billing, not once but twice with no response till i threatened to call the DOT and then it was in my mail box in less than a half an hour. the driver wasn't informed about the 70% we had already paid and was ready to collect again. Another curious thing , they billed me for 4400cu ft. Strange since a container holds 4000 cu ft and my belongings fit right in it just fine!