Atlantis Van Lines

They WILL steal your stuff.
They do not communicate with customers.
They deserve jail time.
We will be pursuing legal action against this company.

Submitted a request for a quote online and they spammed my email with the same 10+ emails and called me continuously between 5-9 am. Had to block them everywhere. Garbage business tactics.

WORST COMPANY I'VE EVER DEALT WITH. We hired Medal of Honor for our move out of state because they seemed fair and stated they do high volumes of military moves. We were not told and had no choice in who they contracted out to which ended up being Atlantis Van Lines. This company packaged up our stuff for us and stored it while we found a new place. When they FINALLY delivered it, we had a large portion missing or damaged (estimated value $3000). When we told the delivery crew of this, they said they would get back to us (they didn't). We had to call Atlantis Van Lines several times and they didn't get back to us. When we finally got a hold of them (called from a different number and they answered), they said they were already working on it and were planning on calling us back that day. Again, no call back and the email for the claims process took a few days. We filed a claim which can take a week or so and was all done online so again, no human contact. Once we started giving them bad reviews and filing complaints with BBB and the federal transportation, they replied online saying that sometimes that happens and maybe they found our stuff that's missing. These people did such a poor job, I can't understand how someone could be so careless. Even the furniture that's not broken is damaged in some way (scuffs, scratches, broken corners). Never hire Atlantis Van Lines or Medal of Honor. Terrible job, terrible customer service, sketchy and dishonest.

*****DO NOT REQUEST THIS COMPANY. They're VERY hard to get ahold of and the phone number on Google doesn't work.
They packed everything poorly. It's almost laughable how bad it was.
The contract specified they will reassemble our furniture, but they did not.
Please please please please please stay away from these people.
Below is everything they broke and lost
Here's everything wrong:
Missing:
Dining room table $500
Shark vacuum $200
Ladder shelf $75
Accent table $50
Small cube shelf $35
Lawn mower $400
Weed wacker $150
Bike $450
Patio chairs x3 $90
Mattress protector $75
Comforter and pillows $150
Ironing board $15

Broken/Damaged:
Espresso machine severely broken beyond repair/use $600
Entertainment side damage, door hinge bent/damaged $700
Coffee table broken/damaged $400
Desk drawer misaligned/damaged $200
Large picture frame broken $35
Dresser corner damaged $300
Brown night stand corner damage $90
Damage to end table $90
Large cube shelf damaged/broken $50
Brita water pitcher damaged $30
Dining room seat corner damage $200
Small end table corner damage $45
Large glass candle cracked
Shoe rack broken
Broken multi-picture frame
Shattered glass bulbs on hanging lights with injury*
*Careless packing caused shattered glass which resulted in cut on hand while unloading.