Atlantis Van Lines

Cross canada move, seemed professionnel but once our furniture arrived lots of damage on expensive furniture. Claim is chqrged by weight not value( which was never explained by their representative ) franchise is 450$ as indicated in claim. DO NOT USE THESE GUYS.

They sent me an email quote and then it almost tripled during unloading. The managers, Alex and Greg are scumbags and don't run a proper business. I had to move my car in front of their truck in order to get a copy of the newcnew that I signed. Almost called police as they were trying to not give me the new contract to show how much they were trying to rip me off. We had a 4.5 hour job and they wanted to charge us for 7, as they said this was the minimum for a summer move. Nothing about this was in the original contract. DON'T USE THIS COMPANY

I wish I could give 0 stars. I hired Atlantis Van Lines to help me with a small move of a one bedroom apartment to another location 15 minutes away. The quote they gave me for 5 hours was $475. The week of the move they contacted me asking if I would be willing to reschedule the move for the next day for a discount, I agreed. The day of the move 3 guys showed up, not wearing masks might I add, and everything was packed up already but they insisted on going over everything with their own tape/materials. They gave me the invoice which said the total would come to $906, $191 of it was for “materials” which we did not need and were not given an option. I called their office and had the displeasure of speaking to a man who identified himself as the manager, however did not act like it. He was rude, kept laughing at me when I expressed how absurd it was for them to charge me DOUBLE the quoted price and how I did not have that much cash (they say they only take cash payments), I was hung up on twice. I offered to pay the quoted price in cash and the remainder in card and the guy laughed and told a coworker “this girl is worse than me” after telling me I was acting like a child for being upset and also said that the best he could do was $750 in cash and if i didnt pay within 5 minutes, he would call the movers and tell them to unload all my stuff at a random location out in the pouring rain. Keep in mind, the destination was 15 min away from the pickup and they took 45 min to get here, don’t know how but you can guess why. One of the movers also peed all over my toilet before leaving, that was truly the cherry on top of this moving experience. Save your time and money, they are SCAMMERS.