B R Sutton Moving & Storage

Used them to move big, heavy furniture out of a house. They were prompt very informative and careful in their performance. The owner had great communication with every step. Would suggest anyone use this company to move anything needed.

Response received to my personal cell phone: “ Thanks for the review, that review if anyone cares anymore about reviews will do nothing but hurt my employees not me. I started this company in 2003 when I graduated from UK and since I started I’ve never intentionally overcharged anyone. I actually own multiple companies and my goal is to be fair with everyone which is why I’ve been very successful in business. Going back to my text messages from that day I see that on top of everything else the weather was not cooperating the best. I’m sure that slowed everything down as well. Again if your aunt would like to speak with me just simply have her to call me. Also, to clear up the apparent confusion, I didn’t hang up on you I was finished talking to you.”

(I was there for the move the day it occurred and was simply calling to discuss a pricing discrepancy on behalf of a family member)

Original: The company showed up with 2 movers the morning of as opposed to 3 (said they’d give an extra hour at no cost due to this). During the move, they broke a large flatscreen television (was told we would have to pay a $500 deductible to get insurance). They offered to take $100 off of the move because of this. The truck cost $120, and the move was 6 hours long (at a supposed $75 an hour). Despite all this, the charge was still over $600 even with the extra hour and broken tv. Upon calling, I was hung up on by customer service.