Best Moving Van Line

Santa Clara
1.1
based on 20 reviews
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Contact Details

850 Parker St A, Santa Clara, CA 95050

140821596**

bestmovingvanlines.com

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Best Moving Van Line Customer Reviews
Malak Fouda
18/07/2023
Review:

What a horrible experience. They didn’t come on the day we agreed to. They didn’t bring a big enough truck. Said he’d be back the next day. No call no show but already had half my storage unit in his truck. 3 days later he came. Nothing was taped, art work was all in a huge box together not protected. Curio cabinet mirror broken, table legs missing. The office staff was threatening and rude and refused me a manager or supervisor to speak with. Basically called me a liar when the mover didn’t tell us the amount due to them and called me telling me I had to use Zelle. Zelle Zelle Zelle finally agreed to a wire transfer without a company name. My property arrived in a budget rental truck and trailer. Nothing was taped, clothes were hanging out of the boxes, books were now with cleansing products and broken drinking glasses. Clothes were now with make up. And outdoor tools with curtains. Nothing was packed the way it was stored prior to pick up. It’s like everything I own was thrown into a pile and then re-boxed. My 125 year old China broken, dinnerware broken, vases crushed and power cords taken off the tv’s!! Furniture was disassembled for no reason. This has cost me a fortune financially emotionally and mentality. I have been violated and I’m angry at the lack of care this company provided me. Please reconsider using this company. I will be putting in a claim for all this destruction!!!

Cig 925
23/06/2023
Review:

It’s been 30 days since my set delivery time. I call every single day and the customer service lady isn’t very helpful. She tells me she will contact dispatch and call me back, then she doesn’t call back. This is the same runaround I get every day. She can’t tell me where my things are located.
After seeing these reviews on here, I’m very worried my valuable items will not arrive with my stuff.
We will see what happens, but I’m prepared to get an attorney involved if this is the case. I found a lawyer in Florida that she’s these kind of moving scam companies.

David Nathans
16/06/2023
Review:

If I could rate the a zero I would. DO NOT USE THIS MOVER if you want your stuff moved in less than several months. Horrible. Lies. Do not use!!

John Peters
22/01/2023
Review:

So, this is my first time writing a review EVER. But I feel the need to since I was robbed by this company. I hired this moving company for a cross country move, from California-Philly. 99% of my belongings made it, but I had a surround sound speaker system, sound bar, subwoofer, all go missing. It was in the original packaging, so very obvious it was a sound system. I had pictures of it upon pickup, provided receipt of purchase and it was documented in my paperwork as picked up but not delivered. I spent 3 months trying to file a claim. Called the company, they told me to call a third party moving claim company, called them they said they had no record of this company ever existing…….Called the company again and they sent me to another third party moving claim company. After dealing with them for a few weeks they decided to offer me 12$ for the $800 sound system that was stolen. Insulting, disrespectful, and ridiculous. I spent thousands of dollars and when they make a mistake they can’t even justify it. DO NOT USE THIS MOVING COMPANY UNDER ANY CIRCUMSTANCES.

Alexa Summerfield
10/01/2023
Review:

Do not use this company, they are unethical. Our estimate was almost doubled at pick up and they used our stuff to ransom to get us to pay the rest before delivering. A lot of stuff was damaged, the truck was loaded and then unloaded and our stuff stored and reloaded several times, causing the damages and loosing items. None of this was disclosed or discussed, they were supposed to just drive the cargo across the states to destination. Absolutely unprofessional and shady, beware.