Big Boys Moving and Storage

Damaged my bedroom set and never mentioned it to me. They were in a hurry to get to another move, so I signed final paper. Didn't notice damage until after they left. Company refuses to pay for damages or repair furniture. Go over every piece of furniture, even if it costs you an extra hour because it is less expensive than paying for repairs. They are very unreasonable and unprofessional. Wouldn't recommend them to anyone.

They came to my Mom & Dads took about 5 hours to pack there furniture & boxes into there truck. Nice gentleman a few were formally in the military. They were fast & friendly. They are very expensive. Overall quick & friendly.

I called Shelby about moving the piano I inherited from my grandmother. Alex and his cohort were wonderfully careful with it, and kept to the appointment time I was provided. I am so pleased at the level of care and professionalism I experienced, I will definitely hire them again if I need something moved, and plan to suggest Boy Boys to all my friends.
Great work team!!

From chipped furniture to broken glass, these boys were on their phones the whole time (video chats and phone calls with friends planning their evening with their friends in an airbnb!) I helped move a lot of the items MYSELF because i knew how costly their time was! Then driving 15mph under the speed limit when they left the storage unit. There is absolutely no reason to ever use this company unless you like paying over $300/hr then an additional $110/hr after that to have your items delivered damaged or destroyed. Broken wine bottles, flower vases, storage containers... broke a handle off my end table set, broke a lamp... chipped both my headboard and footboard to my nice wooden bedroom set... and I got to pay over $400 to have a ONE BEDROOM (no dining set, no couches...) moved out of a storage unit already shrinkwrapped, bubblewrapped and blanketed. The day before it took me and 2 guys less than an hour to unload TWO bedrooms into the same unit. Despite having to move significantly less furniture, they still took double the time.

As most of us do, I was doing my due diligence, called a few options in the area. Got a quote sent to me online from this company - found another company up the street 123MovingCompany, provided Big Boys feedback about pricing, competition and that they LIED to me about a standard 'TRUCK/SERVICE' fee all companies would charge me. The difference in price was HUGE - so I wrote a very friendly email to the person who offered me the quote, and let her know that she was misinformed and provided her the pricing. Her email in return was nasty, spoke ill of the competition and was full of more lies. DO NOT TRUST PEOPLE WHO ARE TRYING TO TAKE ADVANTAGE OF YOU DURING A CRISIS. People need to move, we need humanity in times like this. Because of the lies and lack of professionalism I will now NEVER do business with this company, and share with my local friends and family the same.