Blue Oak Moving and Storage

I GIVE ZERO STARS !!...started..'OPPS' dropping my boxes of glass wear...im missing boxes. I had shrink wrapped some of my things already ..they wrapped unnecessary furniture that didn't have any drawers and shrink-wrapped a miscellaneous box so they can claim the $26 on the contract . They don't show you the whole contract until the end of the move . Then the kicker...they (movers) asked for a $90 tip each but because I didn't give them what they wanted they started taking my stuff ..I called the company. But the movers already knew their plan..WHICH WAS PROBABLY THE PLAN ALL ALONG... And other boxes and miscellaneous boxes. #2 owner in on it...HE HUNG UP ON ME..SAID HE'D CALL ME BACK..of course he didn't. movers will take pictures of empty cab and truck and this is there proof. Have more people with you to watch outside and someone inside. Temporary rent storage to protect valuables. Only move 'furniture'. Used my empty containers to go through and take. I had three movers (?) one to go through my containers as they moved them in...make sure you check the truck before they leave. Secure containers with more than tape. Mark them with a code only you know so they don't know which is yours, your family members. Move electric/personal items ahead of time..xbox PS..PC. Lastly read/ understand what your contract says.. They charge every 15 minutes ...
(something like$159). And they already have your card on file from start with $100 down. I only imagine what I COULD have lost if I hadn't done the steps I did do before hand. SINGLE WOMEN BE WARNED((they don't see a man around) Put your stuff you want to keep away first(storage facility). Or rent a truck and take your time...change locks to new place asap or have trusted people to sit. I should have followed my first mind and paid my oldest friends to help. Shop around.. READ THE REVIEWS...there is truth. I should have used the people my lenders helping me recommended. Instead of. Small claims has gone up ($6500) but you have to really prove your case. Movers know this..but they know how to get away with it too. I sorely regret using this company all together.
Lastly if you can...DON'T USE 'THEM' AT ALL. ESPECIALLY in these times..There's a special place for people such as this. I couldn't wait for them to leave. Once he read the contract..I knew something was seriously wrong. Im like what the what??!! But I was told this and I was told that!! Its whatever is on the contract that matters?. I usually would move myself. Lugging heavy furniture is not easy.I gave in to 'let someone else lug this stuff. This was my first time using and my last. Im not talking about $500 or 800⬆⬆⬆...that 15 min is the money maker.

Horrible, this company does not like to be held accountable for how they treat their customers.

If I could give them 0 stars I would! Do not hire this company for ANYTHING! They are underhanded, flat out thieves and do not deliver even close to what they say they will. You may as well rent a truck go and hire 3 people off the street because that is EXACTLY what they do and then they take payment In cash AND unlawfully charge your credit card that used to make the 100 deposit they tried to charge the card for over $1200 before the job was done when they KNEW we were paying cash because of their extra 5% if you pay with a card. That charge was rejected so then they charged $999.00 to the card and lied about the whole thing! I wouldn’t hire them to store, move, touch anything I own and neither should you!!!!

100 dollars down and waited till the day of to cancel the job claiming they never received a deposit. Sure enough provided them with proof that we received a confirmation number as well as that the money was taken out of the bank account. Will update to officially inform all of you if they have stolen this 100 dollars. Save yourself the headache and potential theft and go with their competitors. Buisness's like this do not need to continue to exist.

They came out after quoting us 500. Moved everything but wouldn't listen or allow any help. Rushed through everything carelessly and damaged our very expensive wood table, ripped open and scratched our couch up, and ripped open our mattress. When informed that we saw the damage and showed them the guy started screaming and calling my husband names. He told his employer to chatge more money. We informed them prior we were paying with cash but they charged our card 700.00