Braun Moving Inc

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3.5
based on 20 reviews
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Contact Details

11717 Greenspring Ave, Timonium, MD 21093

141025277**

braunmoving.net

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Braun Moving Inc Customer Reviews
LeeAnn White
18/07/2023
Review:

Braun Moving moved our offices and did a fantastic job! They listened to what we needed and made it happen. It was a hot July day and they worked hard all day and took great care with all our items. I would recommend them to anyone looking to move an office or home.

Syuzanna Alexander
28/05/2023
Review:

Everything was completed 100%! The crew arrived on time - I let them know what my expectations are during the move - the crew was professional, great personalities, they worked together efficiently & kept it all organized, careful & flowing smooth! They made the move easy for me - thank you!

Tyler Dratch
12/04/2023
Review:

UPDATE: It is telling that Boris is not disputing property and housing damage. Just trying to disparage the people whose home he ruined. When I asked him to come out to help us file an insurance claim he simply refused. We just want to repair our wall that he scratched. The movers literally wheeled carts up our stairs and damaged the stairs. I do not want to damage Boris' business, I just need his help repairing the significant damage he did to our home. Read below for full report of a very disappointing day.

What a terrible experience.

I should have had a sense about the day we would have, when the movers had trouble backing up the truck and the beginning of the day. While one of the movers saw our place and suggested it should take 4-5 hours (which is what it took to move everything in the first time.) We ended up spending time with our movers for 8 hours.

They were incredibly slow moving everything out of our apartment, with one of the movers explaining that this was a new crew and they did not know how to load things into the truck properly. We asked them if we should wrap furniture with additional shrink wrap, but they said they would use towels. They did not do this for any of our furniture, which we only noticed on the other side.

When they arrived at our home 1 mile away, they again had trouble moving the truck. They carelessly brought items into our house. Leaving scratches on most walls and a number of the ceiling. They also dented two steps and chipped many wall corners. We made a list of 6 scratched pieces of furniture. Worst of all, they broke our dining room table leaf making it impossible to use the table.

At the end of the job they tried to charge us $1800 for 9 hours of work. While this was already an overcharge (it had not been 9 hours) we were very upset about all of the damage to our property and our walls and floors. We also felt that we should not be charged for their inability to load and drive the truck.

Boris basically gaslit us, telling us that these things happen and that it was not as bad. He insisted we pay for all of the extra time. He also did not deduct the deposit from the initial invoice!

We told him we would not have it and told him we would like him to come file a claim with insurance for all of the damage. He said he would discount our job $400 if we stopped contacting him. I guess some kind of bribe? We felt stuck wanting this terrible day to be over, but also needing someone to address the damage. We paid and tipped our movers, but now will need to pay significant more to buy a new table and calk and paint most of the walls in our house.

Boris was unkind, unprofessional, and still has not agreed to come file an insurance claim for our damaged property. If he is insured, I do not see why this would be a problem. We sent him pictures and he still has not responded.

In short Braun damaged our house, and our property, and overcharged us for at best their lack of experience, and at worst simply because they are dishonest. Boris should really be ashamed, and I hope he will come out before we need to file a lawsuit for some of these damages.

Shame on this company. I sincerely hope they will change. In the meantime, take your business elsewhere.

MMGE Properties
12/04/2023
Review:

Excellent, fast,friendly and knowledgeable. We used Braun moving from
When the father ran the Bussiness 12 years ago to march 23 when the son is running the business. Highly recommended moving company

Mary Jo Villafania
03/08/2021
Review:

We were very pleased with the team who moved our office. They arrived on time, worked efficiently and all was relocated safely. We found them to be very professional.