Brooks Mini Storage - Kinston

They was very unprofessional at first. I could see someone on the inside behind the desk but because for whatever reason they wouldn't let me in. I called the telephone number on the door, someone answered and I began to ask what were they closed and the person said no. The person eventually came to the door and let me in. They began to try to explain why the door were locked. I was to upset to even want to hear an explanation. I just wanted to get an storage and leave. She put my name wrong in the computer after asking for it and obtaining my id with my name on it. I corrected it with her before leaving her office. She assured me she would correct it but when I came back the next day it still was not corrected. So, I told the staff that were on duty and he corrected my name. After all, I had a great experience!!

They was very unprofessional at first. I could see someone on the inside behind the desk but because for whatever reason they wouldn't let me in. I called the telephone number on the door, someone answered and I began to ask what were they closed and the person said no. The person eventually came to the door and let me in. They began to try to explain why the door were locked. I was to upset to even want to hear an explanation. I just wanted to get an storage and leave. She put my name wrong in the computer after asking for it and obtaining my id with my name on it. I corrected it with her before leaving her office. She assured me she would correct it but when I came back the next day it still was not corrected. So, I told the staff that were on duty and he corrected my name. After all, I had a great experience!!

I have used storage for years. I love the facts that my storage was in a temperature controlled storage.

I have used storage for years. I love the facts that my storage was in a temperature controlled storage.