Brooks Moving and Hauling

I have to start out by saying the crews that picked up and the second crew the deliver my furniture were good. I contracted with Brooks to move, store for approximately a year and then redeliver my home’s furnishings. When they came to deliver my furniture they realized they were missing a foot board for a queen bed as well as an outdoor patio dining table. The truck went back and returned with the dining table. They never found the foot board. In addition, a box that was packed with a number of handbags was water damaged and covered in mold. The handbags are destroyed. When I reported this, I was directed to another firm to file a claim. My expectations of a reasonable resolution are pretty low. I can only say if you let them store your belongings you are definitely taking a chance given my experience.

Left blue, seemingly permanent stains in my tan carpet during the moving process.

A ton of extra charges. Overall, they cost me a few hundred in damages and charged a few hundred extra than their initial quote.

Overall though they got the job done though. Account was last name Pike.

Thank you so much Ken davaghn and Enrique these three men were absolute moving professionals they wrapped all of my furniture like Christmas presents and I’m extremely happy because they completed the job with zero damages I can tell that Ken and devaghn have some of the best teamwork I’ve seen and I feel very comfortable with brooks moving company I will be calling you all again thanks

Ken davaghn and Enrique gave me a fantastic move today they truly went above and beyond everything was wrapped perfectly no damages and these guy are efficient brooks is definitely a top notch company I highly recommend to anyone who needs a luxury move.