BSB Transport LLC

I used BSB transport for my move from So. California to NE Texas, Aug 2023 and I have to say simply The BEST!!!! My very first conversation with Brian was enlightening. I knew, at that point, I was interacting with a gentleman who was genuine, professional and could be trusted. Brian is retired law enforcement and takes his business seriously. He offered me all kinds of advice on how to make an informed decision on selecting a moving company, even providing tips on how to pack to ensure our belongings would safely make the trip. He was always available to answer any questions I came up with as I was preparing for this move. You will pay exactly what is quoted with no hidden fees. He shares his GPS location throughout the entire trip or you can caravan along with him. Due to our situation, caravaning with him was our best decision. His contacts in the transport industry became helpful when one of our vehicles became disabled, late at night on a desolate off ramp, 100 miles from our first stop. We got the vehicle towed to the hotel parking lot and Brian made arrangements to get it transported to our final destination. This is 'going the extra mile' for your client to ensure all ends well. We arrived at our destination as planned, with the disabled vehicle arriving 2 days after us. Moving is stressful and when something happens it adds to an already stressful situation. I truly felt I had a partner with Brian and BSB transport through this whole experience. Super great experience! Thank you, Brian!
Marie M
TX

We found Brian on FB leaving CA; he was so highly recommended we though we’d check it out. Fortunately he was available on the days we were needing and was so incredibly helpful to us with his recommendations on packing and securing packer/movers on arrival. He kept in constant contact before, during and even after our move. There were no price changes, hidden fees etc . His word is his bond. He’s upfront, honest and trustworthy. I too, highly recommend him and his services to anyone needing to move.

From start to finish Brian was so helpful and professional & his truck is amazing! We felt 100% comfortable having him move our home from California to Arizona. Nothing was broken and he & the moving crews he uses were punctual and efficient for both the loading and unloading. We would definitely recommend Brian of BSB Transport for any out of state move.

My husband and I HIGHLY recommend BSB Transport. We just moved 2400 miles and had the best experience you could possibly hope for. Brian has selected crews to load and unload that meet his very high standards for customer service. Loading and unloading was seamless and every team member was extremely polite and respectful. Everything arrived on time, communication was fantastic, and we just can’t say enough about Brian and his exceptional attention to detail. We had several family heirlooms including a full-size carousel horse… Everything arrived in one piece, no cracks, no scratches, no breaks.
Brian can even give you recommendations for safe hotels to stay at along the way if you are driving. Definitely support this business. Brian is one of a kind!!! I wish we could give him more than a five star rating because I would give him 25 stars!!!

tldr; Brian and BSB Transport is the only way to go for your moving needs!

Brian came to us by way of an extremely solid referral. Trusting someone to move the entirety of your family's personal belongings across a number of states and days is no small undertaking. You need to believe that the person/company moving your stuff is reliable, honest, cares about your cargo, and acts with integrity. Brian is all of those things.

We had an initial call where we discussed where we were coming from, where we were going, what our timeline was, costs, etc. We discussed contingencies, insurance, logistics, and everything else you'd expect in great detail. Brian was very helpful in explaining packing, loading and unloading, timeframes, security, and everything in between. It was a good long call, and he was in no hurry to get us off the phone.

Brian answered all of our worried questions, and we contracted with him at that point. In the time period between signing and the actual move, we had numerous calls and emails with Brian - some of it was questions we had about best packing practices, what could and couldn't be transported, how to deal with extra delicate or expensive items, etc. Some of it was Brian just calling to see how we were doing on packing, checking to see if we had any more questions, etc. We were immediately put at ease about the transport based on our interactions with him - it became clear very quickly that we were dealing with someone of the highest integrity.

One very important detail that is often overlooked is the crew who will be doing the actual loading and unloading of the truck. Brian assured us that he had top-notch groups at both the old and new places, found via referrals, trial and error, and repeat business. Again, he was as good as his word. Our interactions with both the loading and unloading crews were awesome - they were both friendly, knowledgeable, and super-efficient. Yet another thing that made us feel good about the move and choosing Brian.

Realistically, we had mentally factored in that there would be some amount of damage to goods. Between us not being professional packers, having some amount of fragile cargo, the loading crew, the long drive, and the unloading crew, you would be crazy to think there wouldn't be *some* amount of damage. Number of items damaged on the trip: ZERO.

Again, all credit to Brian and his crews.

Although it wasn't necessarily our primary concern, there should be some discussion about pricing - Brian was extremely transparent about it. Mileage was figured, cost of diesel, etc. It was noted that pricing could go up or down if fuel prices changed significantly. Loading and unloading crews were estimated, with the same caveats - depending on time, amount of workers needed, etc. All the numbers were laid out, no hidden costs, etc. It turned out we came in under estimates, but we would have been every bit as happy if it hadn't.

At the end of the day, based on our numerous and lengthly interactions, Brian has become a friend of the family. I'm not sure that I can give any higher praise, recommendation, or vouching-for than that. Thank you for everything, Brian!