Budd Van Lines

Karl, the driver was great as were the unpackers in Florida. Would have been 5 stars if the packers in GA has done a decent job.

Hardworking, friendly team and amazing customer service. Our move from the tri-state to GA couldn't have been smoother!

During the initial packing process, I was informed that the movers had to go through all of my belongings so that they could “access” and “wrap” each items before they can load the truck. This was very unsettling because they literally went through all of my belongings. Most of the mover’s time was spent rummaging through ALREADY PACKED boxes and “securing” items with paper wrap. It took them two days of going through every item and box to get me loaded and on the road.

Throughout the packing phase I observed the movers “scouting” certain items and boxes and placing them to the side. It was very odd and obvious that they were scheming on certain items/boxes. I reached out to the company to express my concerns and I didn’t receive much positive feedback or reassurance.

Fast forward, the truck is unloaded at my new house by a different set of movers. I took the time to go through everything and I confirmed that I had multiple items that were missing and no where to be found. Expensive and new items that I had worked hard to purchase. I felt so violated because my intuition was correct.

I contacted the company to report that my property had been stolen and they told me I’d receive a reimbursement for my loss. I never received my reimbursement or any form of relief from this incident.

****Beware of the moving Scam****

Just dropped >$30k for two back-to-back moves from PA to AL. Honestly I wasn’t impressed and would not used them again.
Pros: hard working truckers
Cons:
1- disjointed communication between sales folks (specialized in making unrealistic promises), truckers, move managers and finance department.
2- unacceptably slow billing…. 5 weeks to get an invoice (!) that did not itemize charges.
3- movers at destination were hired by trackers and had no relationship with Budd van lines. Some were professional, others just there to make a living. Unacceptable for a >$15k job.
4- I am not sure/positive the ‘daily’ movers at destination were legal immigrants. A huge liability on us.