Callbox Storage and Moving

In theory, this service sounds like a dream convenience for many. You’re probably thinking, “Wow! They’ll grab my stuff for me, store it, and I don’t have to worry about it after that”. Well, that is true. That’s because the worrying starts once you want to actually get your things *INTACT* and *FOUND*. I cannot tell you the sheer number of people that my family knows, including myself, who have had at least a handful of items lost or damaged in the thousands of dollars. The warehouse they store the items in would shock you. Sure, it’s climate controlled. But the organization of it blatantly shows why there are so many issues with the system and service they provide. If you choose to go with this service, STORE ONLY THINGS YOU ARE PREPARED TO LOSE OR HAVE BROKEN.

As a very small business owner, it's a financial blow when a company this large doesn't pay their vendors. I have a signed and executed contract with Callbox Storage and have not been paid for my services provided. When I call or email, I'm ignored. They sent me a 1099 but never paid me. This is tax fraud. Please beware and take your business elswhere.

Better off stepping foot into your own Storage unit Normal Storage is 10/10/8 Callbox Virtual storage in 10/10/4 Could not even step foot in theirs even if they were not virtual.

They sent a 3rd party to deliver my items back in July, supposed to show up at 11:30 am no call before was knocking on our door at 10:45 am. Was just some random guy in an unmarked van. Was insistent on backing into my driveway ,only problem was he did not know how to back up so he ended up on my Lawn ,broke my sidewalk and water main housing. I reached out about the damage never heard back doubt I ever will since it was almost 9 months ago.

None of my items were lost or damaged but I packed them really well reading other reviews I would be really concerned about lost or damaged items, I only stored totes based on other reviews I would defiantly not store Furniture.

As with everything Use at your own risk, this is just my delivery experience and my opinion based on the reviews I have read. Good luck

DO NOT USE. In theory their service seems like a good idea, but in reality it’s a sloppy, poorly executed, messy excuse for a moving and storage company. We used them to store everything in our home for a couple months and when the items were delivered back to us almost every single piece of furniture was broken or damage. Not to mention the items that just completely “disappeared.” I’m talking about countless items that are totally destroyed. We filed a claim back in August 2022 and here we are in January 2023 with ZERO resolution. The customer service is horrid. They also use barcode stickers to tag all your items, have fun removing those. Imagine those super sticky price tags everyone hates on everything you own. Bottom line, if you’re just moving boxes, give them a whirl, but if you have furniture that you’re quite found of, USE SOMEONE (ANYONE) ELSE.