Capitol Hill Haulers LLC

All I can say is I appreciate how the CEO and Supervisors made me feel. They have been in contact with me thur every step of the way. I really felt like my belongings mattered and was CARED FOR……. All I can say is I will be using this company FOR EVERY MOVE, STORAGE, & CLEANING SERVICE…!!!!!!!
@CapitolHillHAULERS #CHH4LIFE

All I can say is I appreciate how the CEO and Supervisors made me feel. They have been in contact with me thur every step of the way. I really felt like my belongings mattered and was CARED FOR……. All I can say is I will be using this company FOR EVERY MOVE, STORAGE, & CLEANING SERVICE…!!!!!!!
@CapitolHillHAULERS #CHH4LIFE

I was really enthusiastic about Capitol hill haulers prior to my move, as they offered the most competitive quote and seemed like a small business I wanted to support. Wish I hadn't done that. The movers were hardworking and my stuff was not damaged, which is why I am giving them 3 stars instead of 1 or 2. They worked really hard. However, the move took twice as long as I was quoted and cost 2x as much. The movers clearly had no information coming into my move of what to expect, which resulted in them seeming exhausted and annoyed with my move. I emailed with Darryl to express disappointment in lack of communication and he argued with me, essentially blaming me for the issues (the elevator wasn't locked, I incorrectly calculated the # of flights, etc) and blaming the lead for not communicating details of the invoice. IMO all of those details should be known upfront, available to reference in the original estimate, on your company website, literally anywhere except the responsibility of the actual movers to communicate day of. I would recommend avoiding this company and go with a more established mover in the DC area like Anytime Movers or District Relocators, who would likely provide a more accurate quote up front and/or ask for the information they need to provide the most accurate quote and perform the job efficiently. Wish I had.

I was really enthusiastic about Capitol hill haulers prior to my move, as they offered the most competitive quote and seemed like a small business I wanted to support. Wish I hadn't done that. The movers were hardworking and my stuff was not damaged, which is why I am giving them 3 stars instead of 1 or 2. They worked really hard. However, the move took twice as long as I was quoted and cost 2x as much. The movers clearly had no information coming into my move of what to expect, which resulted in them seeming exhausted and annoyed with my move. I emailed with Darryl to express disappointment in lack of communication and he argued with me, essentially blaming me for the issues (the elevator wasn't locked, I incorrectly calculated the # of flights, etc) and blaming the lead for not communicating details of the invoice. IMO all of those details should be known upfront, available to reference in the original estimate, on your company website, literally anywhere except the responsibility of the actual movers to communicate day of. I would recommend avoiding this company and go with a more established mover in the DC area like Anytime Movers or District Relocators, who would likely provide a more accurate quote up front and/or ask for the information they need to provide the most accurate quote and perform the job efficiently. Wish I had.

Booked a moving service via the website “book online link”. Confirmation email and text were sent PLUS the service charge was taken from the account as soon as I booked it. I had no issue with all of that above. I assume that was the protocol. The day before the service I received an text confirming my booking with Darryl. The day of the service no one showed up at 1pm(the time of the booking). I called the number provided and Darryl picked up and was rude. He blamed me the customer for booking online with his company and insinuating multiple times that I was stupid. He continued to argue with me about the booking and saying I didn’t book the service even though his company took the money out of my account, sent a confirmation email and text. Sir I understand it was New Years Eve and you didn’t want to work, that’s all you had to say. I would have preferred the honesty of you not wanting to work instead of berating your customer for booking online since clearly you do not have a actual location. The location online is non/operable apparently! Save your money and go find another black owned business where ppl know how use their website.