CARPENTER BROS. MOVING & STORAGE, INC.

I hired Carpenter Brothers for a major move of a 4000 Sq. Ft. house. The estimate was for $8000 including packing, and the boss, Kyle, was offering free storage of our things for the week or two until our new home would be ready. It sounded fine until he asked for $19,000 to deliver our belongings because he said we had that much weight. Also, at our request, we asked to have something dropped off at a different address and he said that would be no problem but then said it was part of the charge. After many discussions and arguments, he finally agreed to $12,000 which is 50% more than the estimate. This is outrageous!! In addition, the packing was very poorly done. Clothes were shoved into boxes in any way to fill corners and as a result are all creased and messed up. Several things were broken. Boxes were not labeled properly and contents of various rooms were mixed together so that things are still missing, almost a month later. Some boxes were brought in from other moves they had done and were dirty and marked up. Allthough the head guy was nice, some of the boys seemed very careless about how things were handled. One packer was extremely rude to me and used foul language.
I insisted that she leave immediately and i believe she was subsequently fired. I truly regret hiring this company and definitely do not recommend them.

I hired Carpenter Brothers for a major move of a 4000 Sq. Ft. house. The estimate was for $8000 including packing, and the boss, Kyle, was offering free storage of our things for the week or two until our new home would be ready. It sounded fine until he asked for $19,000 to deliver our belongings because he said we had that much weight. Also, at our request, we asked to have something dropped off at a different address and he said that would be no problem but then said it was part of the charge. After many discussions and arguments, he finally agreed to $12,000 which is 50% more than the estimate. This is outrageous!! In addition, the packing was very poorly done. Clothes were shoved into boxes in any way to fill corners and as a result are all creased and messed up. Several things were broken. Boxes were not labeled properly and contents of various rooms were mixed together so that things are still missing, almost a month later. Some boxes were brought in from other moves they had done and were dirty and marked up. Allthough the head guy was nice, some of the boys seemed very careless about how things were handled. One packer was extremely rude to me and used foul language.
I insisted that she leave immediately and i believe she was subsequently fired. I truly regret hiring this company and definitely do not recommend them.

Very accommodating. Great Friendly service. I got what I was looking for.