Carte Blanche Moving

The absolute worst movers I have ever hired in the past 14 years of hiring 6 other movers. They left their trash everywhere. I'm still picking empty and half full bottles and Twinkie and other food wrappers wrappers out of my plants and even one under my bed last night. The lead kept saying he would clean it up but they left trash everywhere in the old house and I had to have it cleaned up. They broke China and my antique China hutch. They broke my $1500 office chair by stacking too many boxes on it. The owner said they don't do that but I saw them do it. They spent the last three hours of the move on their phones, slow walking and folding blankets while there was still a half a truck left to unload. When I walked out to look at what was left and saw the half truck still full, I had to start bringing in boxes myself. I know they were tired but there were 7 guys charging $385 per hour. Can we get this done? I told them many times to please get the boxes of food inside because of the heat. Everytime I went into the garage there were boxes of food stacked. They got out in the front yard with my husbands crossbow and shot at least one arrow into the yard. We found the arrow two days later half buried in the soil like it had been fired. I guess it's ok for them to fire weapons of the customer's?? I'm still pulling their frozen waters out of my freezers. They are not supposed to open them on long moves! One guy spent the first 10 minutes at my new house taking pictures of the inside and no, he didn't ask. They clogged the toilet and it took two day to get it unclogged. Instead of going around to take plants to the backyard, they took them through the house and they dumped one full of dirt in the dining room and didn't even pick it up. One guy actually lied to me and said it came from the grill. No, the grill doesn't have 'dirt' in it and I SAW THEM DO IT. When I said I saw them he said 'oh'. Caught in the lie. One dumped an antique chest, broke the corner of the wood dumping the contents out. He did say he was sorry at least. I would also think it would be unacceptable to vape in a customer's garage? The truck is NOT empty when they leave. They have all sorts of boxes in there so it's impossible to know that everything was delivered. I was by myself during the move. I can only think that they just took advantage of an aged woman. Not one apology from the owner. He did offer to come over. The broken chair was on the porch for a week and he never came by. They say that they deal with multi-million dollar homes but they sure didn't act like they'd ever seen one. I gave them every opportunity to make things rights before posting. All I received were excuses. The owner said he'd call me a racist if I left a bad review. Nice. Absolutely worst experience with movers I've ever had. It was frightening having this happen and being alone with these 7 men. Use them at your peril.

Response to their remarks: Wow. I guess when customers complain they just call them racist to shut them up. Not sure why anyone still uses them after reading how they respond to customer complaints. The only ones calling anyone names is them. They had every opportunity to fix this and instead chose to make up stories and call me racist. The only recourse with them is to leave a review and contact the BBB and hope that they don't get an opportunity to do this to some other single female. I did touch base with some of the people that used to recommend them. They haven't recommended them in years as apparently service has gone downhill. After hearing (and seeing the pictures and videos of my move) they won't be recommending them anymore.I'm sorry that I gave them the chance.

These guys were awesome! They were quick, worked their butts off and made sure everything was where we wanted before they left. 10/10 will 1000% use them next time! Very hard working dudes!

I must say I’ve hired a lot of movers in my lifetime and Carte Blanche has been the absolute best. The guys are really courteous. I’ve never seen movers move so quickly. Pricing is very competitive. I will definitely use them in the future!!

Highly recommend Carte Blanche Moving. They moved us and did a fantastic job of moving companies we have ever used..