12471 Barrett Ln, Santa Ana, CA 92705
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Everything seemed great until we arrived at our new home. Everyone was kind and during the unloading of my furniture and boxes. My 84 year old mother was very sick .I told rhe movers in advance where furniture went and helped direct other items while taking care of my mom in a beach chair because the furniture was last to .be unloaded. They went to pick up a TV stand a mile down the road from my brother's house. Then they left. After I was able to get my mother comfortable I went upstairs and found the master bedroom furniture in middle of the room still wrapped up. I texted them and they said last words After a few texts Again I am really sorry Debbie, guys do make mistakes in where they put things and it's usually caught and fixed before we leave but unfortunately it wasn't this time. Im very sorry about your mom and hope she feels I contacted Randy the next morning because I found my tv was cracked when cable guy came out . I filed a claim and have spoke and left messages for Randy without him contacting me back. Also 15 boxes marked clearly for which room were stacked in garage with garage boxes and I am still slowly getting one by one since my mom who was hospitalized twice and needed home care since we moved here May 9th now requires 24/7 care from me paying over 10,000 and having to put my bedroom together and carry boxes upstairs and I had other broken items which I just wrote off I am upset with the lack of responsibility and being ignored for 1 simple claim. Don't be fooled by thr kindness. Beware they had me sign contract before unloading and there was no walk through afterwards . This was my first out of state move
Randy is amazing. He’s super personable, professional and responsive. He went above and beyond for us and I am super appreciative. We didn’t end up moving forward but only because our moving plans changed. Definitely recommend contacting Randy for moving help.
Used CC a few weeks ago to move from one upstairs condo in Orange to another in Foothill Ranch. Randy was very responsive and timely and answered all my questions. And the guys were great and took care of all my things and were fun to talk to. And their price was very competitive too. Would highly recommend them and will use them again when I move. Thank you CC team!
I was honestly shocked at how quickly this move happened! Kevin led the team and Joce, Siul, and Tim worked hard. Nothing was broken and they moved so fast! Definitely hiring them for my next move.
DO NOT USE THIS COMPANY. Scheduled a move a week in advance for a friday. They called me the Tuesday before to say that they will not have anyone available except Thursday or Saturday. I went with Saturday. Saturday morning rolls around and they don't show up at 7am like they were supposed to. Called the company at 8, no answer, but I got a text back 'Can I call you later?' Did not receive a call back, so a little after 9 I called again. No answer. Finally at 10 someone calls me to say that they dont have anyone to move me. Yes, they did not show up on the day of the move. Making it even worse, they did not even bother to return my call until 3 hours after they were supposed to show up. Ended up having to get a Uhaul to move myself.