Churchill's Piano Rental Services

Keith Churchill has kept us in rental pianos for the past 4 years as we've moved in and out and around the area. No matter where or when we moved, he would get the piano to us or back from us in a timely fashion. In five rental deliveries he has not let us down. Throughout the process he has been pleasant and professional. He returned calls. He showed up when he said he would.

The first time he brought us a piano, he brought it up steep stairs to a second floor apartment (with a helper) within a week of my call. Another time, he moved a piano down a narrow alley and turned in up on one end to get it through a doorway.

After a few more moves, we got a place of our own. He let us buy the rental piano my kids had become attached to.

If I needed another rental piano in the Santa Cruz area, I'd give Keith a call again.

Keith and his 'team' were three hours late, and very underprepared. They didn't have enough guys or dollys to get the piano up the five stairs I told them about. The piano was stranded outside on the stairs for about an hour while waiting for backup.

Keith had told me beforehand that he would check out my house before moving the piano to avoid that exact situation. He obviously hadn't checked and was very unapologetic about the whole incident. While he bumbled the piano up the wooden stairs, he took several big chunks out of the wood and messed up the paint. Thanks, buddy.

After all of this, he TRIED TO OVERCHARGE ME. Very late, not prepared, and tried to rip me off. Three strikes, zero out of five stars, DO NOT RECOMMEND.