Cita Van Lines

BIG Scam- Don’t ever use this company. Driver showed up around 4:30pm and walked through the home, and 5 minutes later he said that we had too much stuff and the cost to transport would be double. When I was given a quote, the representative had asked me an inventory list. I went room by room and gave the count of the items in the house. I asked for 50 large boxes, and the representative even said that for a person of 2- 50 large boxes was way more than required. We wanted to be on the safe side, and asked for 50. With 50 boxes, the total count of the items was 87. When we went over the inventory list, there was no mention of cubic feet and the driver when showed up told me that my required cubic feet would be double than what is on the quote and he thought my item count would be 300. I asked how he got the number 300 from. THE CRAZY THING IS that he said we had 1 Queen Bed with mattress- Qty.1, he said the bed is actually 5 items- Headboard, toeboard, side planks, box springs, mattress. How is the customer when given a quote supposed to know actually 1 bed is 5 items? Isn’t it obvious that bed has headboard, toeboards, etc. He said that increased the QTY. Totally scam. He said we had 3 options- either they take just the 947 cubic feet of stuff, or we pay in double or cancel for no refund of downpayment. The driver called his manager and spoke with me. The most unprofessional person I have ever talked to. He was raising voices, and even told me that I should get Uhaul and do it by myself if I didn’t have extra money to pay them. Also, we hired for a full packing service. The driver when he came- he said we hadn’t packed anything. We told him that we were told that if we paid extra for full packing service- we didn’t have to do anything. Totally UNPROFESSIONAL COMPANY! STAY OUT OF IT! YOU would either pay double OR lose your precious money.

Every step of the relocation procedure was planned out. My relocation was easy and hassle-free since the movers had a great moving strategy and followed everything well. I appreciate how expert they are. Simply the best.

Scheduling the move from their website was fast and easy. The movers were professional, punctual, and friendly and were a pleasure to work with.

They brought along extra cardboard corners and foam squares for my picture frames. None of my paintings ended up with bent edges or scrapes.

BIG Scam- Don’t ever use this company. Driver showed up around 4:30pm and walked through the home, and 5 minutes later he said that we had too much stuff and the cost to transport would be double. When I was given a quote, the representative had asked me an inventory list. I went room by room and gave the count of the items in the house. I asked for 50 large boxes, and the representative even said that for a person of 2- 50 large boxes was way more than required. We wanted to be on the safe side, and asked for 50. With 50 boxes, the total count of the items was 87. When we went over the inventory list, there was no mention of cubic feet and the driver when showed up told me that my required cubic feet would be double than what is on the quote and he thought my item count would be 300. I asked how he got the number 300 from. THE CRAZY THING IS that he said we had 1 Queen Bed with mattress- Qty.1, he said the bed is actually 5 items- Headboard, toeboard, side planks, box springs, mattress. How is the customer when given a quote supposed to know actually 1 bed is 5 items? Isn’t it obvious that bed has headboard, toeboards, etc. He said that increased the QTY. Totally scam. He said we had 3 options- either they take just the 947 cubic feet of stuff, or we pay in double or cancel for no refund of downpayment. The driver called his manager and spoke with me. The most unprofessional person I have ever talked to. He was raising voices, and even told me that I should get Uhaul and do it by myself if I didn’t have extra money to pay them. Also, we hired for a full packing service. The driver when he came- he said we hadn’t packed anything. We told him that we were told that if we paid extra for full packing service- we didn’t have to do anything. Totally UNPROFESSIONAL COMPANY! STAY OUT OF IT! YOU would either pay double OR lose your precious money.