City Moving

U Haul and storage is also located in the center that's make it book the movers and that makes it easy

My stuff sat in Hawaii for 5 weeks before they shipped it out, all my mirrors were broken, and a box of kitchen supplies was just missing. Now the claims department isnt contacting me as promised, and not once did I ever receive a call back for the dozen times I was told I would be. Absolute terrible experience.

DO NOT USE THIS COMPANY!!! THEY LOST MANY OF MY VALUABLE ITEMS, DAMAGED MANY ITEMS, POOR COMMUNICATION, LATE ON PICKUP, DID NOT COMMUNICATE ON DELIVERY!! MADE SETTLEMENT OFFER BEFORE DELIVERY THEN RECINDED BEFORE ITEMS DELIVERED. NEVER USE THIS COMPANY, THEY ARE HORRIBLE!!!!

After having a move date and paid a deposit was told they can no longer do it on that date. This has caused a horrific problem in our move back to the mainland. Buyer beware.

Move was from s cal to Hawaii. Less than 100 cartons. Told rep,Justin, that I needed cartons delivered during certain time since I wasn't there yet fulltime. Made reservations & a week before my departure I receive a call that my shipment was delayed. That cost me $300 for ticket change. Found out after several calls there was a 1000 carton shipment which was priority. Use another mover for small loads.
Very frustrating in that you thought you were speaking to someone in Hawaii & you were speaking to someone in LA.
The hurricane Lane arrived & my reschedule still wasn't met. Couldn't get an honest estimate on timeframe for delivery. Asked for supervisor Tamara, to call. Never did. Then the nice rep,Malia, was pulled off Hilo shipments & someone else would be assigned.
The day before I'm leaving I finally hear from them. Your delivery is for Saturday! The day after my departure!!!
I went with another mover for my car, even though I lost a $200 discount! Asked for Justin to call me regarding car. Never did.
Beware Hercules moving & City moving are the same gig.