2963 NY-22, Patterson, NY 12563
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Read all the bad Yelp reviews!! I had Seamus come out twice to give me an estimate. When the movers showed up, the main moving guy (who kept asking me how to spell things for his log sheet) complained to me the entire time that I was not charged enough, there was more than he was told, etc. It was exactly what was on the sheet that Seamus wrote down. It made me extremely uncomfortable. I’m sure he was trying to pressure me to giive him money - and more than just the tip. He was creepy. I reported this to Todd and Seamus. I had an $800 litter robot and told them please wrap this very carefully and box it because it is brand new, fragile and expensive. It arrived only wrapped in a blanket and completely crushed and broken. All because this guy was angry at the quote Seamus gave me. Seamus assured me that I did not need the additional insurance because Clancy did not want their reputation ruined and always paid to replace items anyway. Of course, when I reported the item, sent in photos they immediately said it was United’s problem. I asked Todd for information on how to escalate it and never heard back. The United guys who unloaded me were even stunned how poorly Clancy packed the litter robot. Maybe I just got a really bad moving crew from Clancy but this was not a good moving experience. I used United because of their reputation but Clancy was an unexpected disappointment.
We hired Clancy for our recent local move to storage when we sold our house. They will also be taking care of our interstate move in a couple of months as well. Our experience from the start has been exceptional. We first meet Seamus Carey, our sales rep who could not have been nicer and a pleasure to work with. Our moving coordinator, Jennifer Storm has been beyond amazing. So easy to get in touch with and every request granted. Another amazing employee!! They packed up the trucks in 2 days and Matheus Pagote, our team leader was amazing as well. Very thorough and helpful. He wanted us to be happy and him and his team worked hard and took great care of our things!! We are very happy we have selected Clancy for our local and interstate move. We have peace of mind knowing they are taking care of everything!!!
Made our move seamless and the crew was incredibly helpful. They went above and beyond.
Best movers in the tri-state area!