Clark Fork Storage

Great people

The incompetence of the office staff is unrivaled. It makes you wonder how they operate a business when they can't write a forwarding address down.

EDIT IN RESPONSE TO OWNER: 'as we told you we have to return the deposit to the person on the account that signed the contract' No you literally never said that. I came in and gave notice face to face that I was vacating the unit on 3/26/19. You then asked me for my forwarding address so you can send the deposit, provided the unit was clean and not damaged. I then get an email (Wanna know why I got the emails? Because I was the one paying for the storage unit) on 4/5/19 saying you sent the deposit to Idaho. I call and speak to one of your office workers, who said, and I quote, 'Well it wasn't me, but what I understand is we lost your forwarding address so we called the person on the account and she asked for it to be sent to her.' I also then requested to be called back from the person who did screw up regarding this manner, and that never happened as well. So my original point that you are inept is as valid as ever, and now you're adding lying on top of it.

Staff is very friendly and professional. Both of the ladies I have met in the office were great, but I have mostly only spoke with one gal and she's just so sweet. The facility is clean. I hardly ever see other customers, never had any problems with anyone. The 24 hour access is a major plus. Rental prices definitely seem fair (although I haven't done much comparing, so I can't say for certain). Easily give a 5 star rating!

Always great service. Family like business