Class Pays Moving & Storage

Terry and Cheryl and their teams on both ends made the moving experience as good as it could be. They were kind, efficient, took good care of our things and great communicators. Would recommend to friends and family hands down!

Andrew, the agent, was professional, courteous, and helpful. Pam, the coordinator, checked in periodically to see how the moving process was going and made me aware of the events that were going to happen.
The day of the move, the driver and the three loaders spent two hours arguing whether my belongings should be loaded directly into the van or if they should rent a box truck to use as a shuttle. I could do nothing but sit and wait.
Once it was decided to shuttle, they had to leave to rent a box truck. Johnny, who drove the van and loaded and unloaded my belongings was punctual, efficient, knowledgeable, and personable. The three men hired to load at the origin were unprofessional and basically thieves. They drank the beverages in my refrigerator and ate the food I had set aside for the trip to my new home, used all of my packing tape, all without my permission, and then asked me to take the driver back to a location after dark in the rain, so they could go on home. All this occurred as I had to be at the bank to complete my final loan task. One broke the leg of a vintage plant stand.
The destination unload was much better. Once again Johnny the driver was punctual. The two unloaders, Andy and Robert, worked steadily and carefully. They placed my belongings as I asked. They reassembled the items that needed. They were respectful of me and my belongings. They and the driver had a professional rapport. The unload was completed in good time without a problem.
Had the origin experience been the same as the destination experience, I would have given five stars. The origin experience, however, was a nightmare. North American Van Lines, I believe, needs to scrutinize more carefully the quality of workers who are hired under the company’s name. It’s a good company which charged a more than fair price for my move and the additional services it required.

Tur and crew were fantastic extremely personable and professional. Very timely delivery. Hardworking. Made sure all our moving needs were addressed above and beyond! We were blessings to have them to do our move!!!!! The Crawfords

Class Pays just handled my move from Southern CA to Arizona. Great experience overall. They were prompt, handled everything with care and were professional and pleasant. Tye, Shane and Trenton were great to work with and I’m grateful they made my move so easy.

Tye, Shane, and Trenton did a great job at moving our things. They were all professional and extremely respectful! They ensured that each box was right where it needed to be and very careful with each item as well when unpacking it. Everything was done in great timing too. Very quick. Me and my husband definitely recommend! They made our military move smooth and stress free.