57 Midland Ave, Elmwood Park, NJ 07407
57 Midland Ave, Elmwood Park, NJ 07407
Claim your business to:
Get my free quote
Enter route details for best prices
If I could give a -5 I would. This company made my move into my first home hell. I scheduled a move on my expected closing date but it was not a date set in stone yet which I informed the company of. I had to cancel the date because we did not close on time. I waited until we were sure of the closing date to call back so I wouldnt have to continue rescheduling. I asked for the move to be scheduled on a Friday. I did not have my calendar open and the person I spoke to mentioned a date I said whatever date the Friday falls on is when I want the move done. Well Friday comes around, we woke up at 4am to rearrange boxes and continue packing so everything would be ready for the movers at 10am. They scheduled our move for Saturday! They apologized and said they would be able to squeeze us in at 12pm. 1pm comes around and nothing. I call back and was told the workers were finishing up a job they would be by us in an hour. Two hours later and no call. I call back and was told they could have four guys at our house by 5:30! At this rate we had wasted all day waiting for the movers! We were smart and rented a uhaul truck to atleast start loading up with personal items as we just needed the movers for heavy items. We were so upset I asked to just cancel our move and we decided to make the move ourselves. We had been patient a day and and as nice as possible. We were offered to be 'compensated' for the mixup I still declined. Then we received a call from the owner telling us the movers were on the way and implying the mixup of the scheduled move date was my fault for rescheduling so much( I canceled once!). I expressed their service was terrible I was frustrated and no longer believed their price was fair for what we had been going through all day. This happened to tick him off as they gave us a groupon discount and he went off saying this is why he doesnt like doing groupons because customers call back and make stupid comments like I just did. At this point I sent him to hell and let him know his workers can go home and enjoy the weekend. Thanks to this company we didnt finish our move until Friday at 8:30am. I have never experienced such terrible service in my life on top of being called stupid! I would never recommend or use this company!
Worst experience...DO NOT HIRE THEM..what they did was really unprofessional !!
Hiring them for relocation was a nightmare.
They visited our house and gave us d quote. But one d day of move they came with small truck, loaded just half d stuff and on top it they refused to unload my stuff and demanded double d amt. when refused to pay what they were demanding, they took my stuff and me, my husband and 2 kids has to spend d whole night without furniture and proper bedding in this cold weather. On top of it they didn’t reassemble d stuff properly n their were so many scratches on my new bed that we bought just few months back. People BEWARE!!!
WORST EXPERIENCE!!! DO NOT HIRE THEM!
They sent a small truck to relocate stuff of a townhouse, came late, and then denied doing a second trip (which they informed us about after loading the truck for the first trip).
The horror was yet to begin. Before unloading they demanded almost double of what was being decided and written down on our contract. Whilst we were arguing with the owner (John), the guys fled with our stuff. John was unavailable post this for hours and finally upon confronted, instead of being apologetic he was justifying their actions, abusing my brother in law. We had to spend a cold winter night with our kids in a new place.
Spare yourself the horror and do not hire them.