4003 Fort Campbell Blvd, Hopkinsville, KY 42241
Claim your business to:
Get my free quote
Enter route details for best prices
Over rated ridiculous prices did not hire not John but his wife. Thanks but no thanks. No stars but I have to choose one.
I am pcs’ing from fort Campbell and initially had this company contracted. The gentlemen showed up late on the first pack day, seemed ready to work and then called a civilian rep reporting that my house was dirty and unorganized. Complaining that my house smelled like dogs and thenf later on in the report I read that they had said there were dog feces in my house which I can assure was untrue. Seemed like they just didn’t want to do their job. After 5 minutes of scrubbing a wall my child had left food stains on the “mess” was cleaned up. My house does have. Smell of dogs as I have 2 large dogs but it is not the smell of their waste. I was assured they would be back the following day to pack and ship on the same day which seemed odd but I assumed them being professionals were trustworthy in making that call. The following day the truck showed up on time to ship and was baffled that nothing was packed. An hour later the movers showed up, one gentlemen being the same but with 2 ladies. The civilian showed up assuring me my house was of quality for the movers, which baffles me because I had done nothing besides scrub a stain off of my wall and spray air freshener. Anyways the trucker left because it didn’t match his schedule and after filling 3 boxes the packers left because they didn’t have a truck. This was all with zero communication as to what was going on. Then I was told they were not able to reschedule any time soon and I now had to go down the rabbit hole of government travel and hire a new company missing my pcs timeline and splitting my family in half to sign for the next house on time. This has also put me out of pocket for several new found and unplanned issues. I was assured it was a miscommunication from their hq and their rep on the ground which I’m sure was part of the problem, but even the packers from the first day were rude and now lying about the quality of my home which is offensive on every level. So to me it seems like this was a failure on every level of this “company” and as nice of a person as I am I have now been left to feel like I need to complain about this company at every platform possible, from the military level, civilian level and even on here complaining and warning people. From what I can tell reading these reviews and hearing from other military people this seems to be a reoccurring issue with them, even the slander of someone’s home. I’ve read several accounts on here of the same situation. Yes my dogs have an odor compared to a household without animals, but it seems like being a mover you would be more inept to dealing with such situations instead of blowing it out of proportion to avoid doing your job. Bottom line: DO NOT EXPECT QUALITY WORK FROM THIS “ORGANIZATION”. I have been in the military for close to 6 years and done 3 military moves where I was less organized and seen 10x a better product. I’m not one to thump my chest about what I do for a living by any means but I’m at a service for everyone in this country on a daily basis and it sucks to hire someone for a service and be treated in such a way. I’m sure I will receive an apology from their google page like everyone else with a negative review, and I assure whoever is reading this and planning on typing a 6 word we apologize message will be wasting their slim efforts. This concludes my Ted talk.
For now I am giving 3 stars.
The movers that came were very nice and they did a great job packing as far as we saw them packing things.
The man who was in charge wanted us to sign at the beginning that they didn't damage our property and also wanted us to sign at the end that they sealed the crates infront of us WHICH THEY DIDN'T and could not for some weird reasons.. which didn't seem very trustworthy to me. Also the paperwork should be prepared better. He wanted us to write on inventory lists/high value lists without their company name or page numbers.
Will update the review after we receive our stuff. We will see if stuff is broken or missing.
Great, once I got ahold of them! Too many numbers listed on Google.