Coleman Worldwide Moving

I am a former Sales rep for Coleman Moving in Hopkinsville. Robert and Colleen who manage the office are awesome people to work with, who truly care about you as a person and do not look at you as just another employee. All of the staff in the office are kind and caring, and were great people to work with throughout my time there. I noticed some bad reviews that were left here and that is why I feel the need to correct those and give my perspective.

There are so many moving parts to a moving company, and for that reason there will always be disgruntled customers and people who feel that things can be done better.
Being with the company in the middle of the pandemic, I witnessed firsthand just how much of a strain was put on everybody's shoulders with shortage of good workers and shortage of drivers. The Hopkinsville branch of Coleman Moving is held to a higher standard by Robert and Colleen, and they will always do what is right to correct any mistake if one is ever made. If you are looking for a moving company to assist you, look nowhere else, you are in good hands with Coleman Moving

Over the phone they seemed great. They said between 8-4pm theyd show up. For what I have to say, I hope does not reflect the actual moving company, and that they just have poorly hired help. The people that showed up were, an older guy, a young kid and a younger female.

First, They didnt call to let us know they were on their way but thats fine. But We get an alert on our cameras, we watched on the camera them walk up. The guy (Byron) stated 'who puts their trash up by their house like this? I wouldnt wanna smell it.' To which the female (Kacey D) stated 'I dont want to even see what the inside of this house looks like' Then Byron stated oh dang theyre watching us on Camera right now, then Kasey whispers 'youre not gonna want to take anything from this house.' Yes let me clear some things up. We did have the trash cans pulled up to the house not down by the street, so that they'd be out of the trucks way. Yes we had an oversized lazy chair, a kitchen table and chairs that we broke down , which the trash guys asked us to do so it would fit better in the truck and easier on the guys to throw into the trash truck, yes it was all outside our house because IT WAS TRASH DAY. As for the smell nothing and I mean NOTHING was dirty or smelled. There was no actual garbage out there. There was no mess it was all organized and stacked up against the house out of the way. Not to mention, we are moving to the other side of the world. We are purging everything because we do not want to be over weight. As for the inside of our house, How did it look Kasey? It was nice and clean huh? All of our nice belongings that you didnt write on the clipboard to inventory that I had to correct you on huh? Or how about all my kitchen stuff you labelled clothes? Or the two Surround sounds blu ray players and speaker system labeled kids toys? Didnt think we would catch that huh?

Warning to those about to use them, they seem to have a habit of stealing if they warn each other not to steal from them based on if they think the house is a mess or not. And whether or not they know theres cameras

They guys were nice, but a lot of our things got broken. I'm only giving it 2 stars because of how great the guys were who helped unload it.