College Hunks Hauling Junk and Moving Chelmsford

If I could give zero stars, I would—solely due to the company's poor management. My experience was incredibly disappointing, as I was misled and ultimately taken advantage of. I was promised a resolution regarding an issue with my move, yet despite following up consistently for months, I never received any response.

I paid a large amount to have two items moved, yet only one was moved into my new apartment. The customer service representatives I spoke with were sympathetic but powerless, as they needed approval from their manager—who refused to speak with me directly. The two movers were nice, friendly but also powerless.I was assured a partial refund, yet it was never issued. The complete lack of accountability and professionalism from management is unacceptable.

It became clear to me that, as a young woman (24 years old), my concerns were not taken seriously, and I was disregarded by management. I would strongly caution anyone considering this company to look elsewhere to avoid the frustration and financial loss I experienced!!!!!!

Justin and scott were the best they finished the move a whole hour under the scheduled time. Will be 100% using them for next move.

Justin and scott were the best they finished the move a whole hour under the scheduled time. Will be 100% using them for next move.