46 Industrial Way, Kentfield, CA 94904
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Save yourself, and don’t use this place. Not only did our unit become infested with rats, which decided to nest in my clothes, but it also leaked in both the front and the back of the unit. This combined damage is over $7,000 and counting. All our stuff is either COVERED in rat poop, wet or torn apart. We used the recommended insurance, which we now find out only covers $500 in rodent damage. When I went to the owner Karen, to ask for a partial refund for poor service on our 18-month stay (which cost us over $6000), she was highly defensive and refused. I have since reported them to the DCA and plan to file a suit in small claims court.
Karen and Andrew do a great job; easy to work with and secure storage.
Great location too.
Karen was great! Really appreciate your help today. Your facility is fantastic and you have all the things we need!
We have used Community Mini Storage for 5+ years and have been very happy with the service, our unit, easy access, and the location.