Country Wide Moving & Storage

Great customer service and fair pricing. From Melinda, our on-site estimator to the person answering the phones and coordinated with the dispatcher they were top shelf! The initial thing that impressed me was that once I accepted the quote it was a flat rate without those dreaded extra fees. The reason I'm writing this review, however, is the team they sent to move us. The crew leader, Tom, is a great leader. His depth of knowledge was get helpful. Happy, Sean, and Patrick were energetic and fun living that goes to prove you can joke around and still get things done! They moved us approx. 3 hours door to door. The crew was extremely grateful and there was zero damage!They loaded up on a Tuesday and delivered on Wednesday. They even moved my much loved Honda Goldwing! If you want to have a smile amid chaos of moving don't look anywhere else.

Filled out a form on a website looking for a local moving company. Since I did that these people call me atleast 3 times a week! It’s very annoying! If I was interested in your bussiness I would have returned the call the first time. That doesn’t mean continue to call me every 2-3 days! I will be blocking the number at this point.

Everyone needs to use this moving company! The guys were amazing and made a stressful time alot of fun! Nothing broken - no house damage! Thank You Don, Robert, Monte & Peanut - you worked so hard for us!!!!!

Countrywide are pointless and incompetent middle men. When my family had to move, they only arranged the real movers to come get our stuff, and even then they were the ones how bungled the whole process.

They did not send anyone to take measurements or look at our stuff. I had to walk around with a tape measure and read out all the dimensions with them over the phone. Not a big deal, but that felt lazy to me.

On moving day, my family had everything packed and were waiting for hours for the movers to arrive. When they didn't show, we called the actual movers who told me they were schedule for the next day and that they were really sorry. Then we got a call woman at Countrywide who proceeded to berate me about how I was supposed to already know about the schedule change. This was a blatant lie.

We hired this mover for a long-haul move to Texas from Ohio. We were lied to time-and-time again. First, the guy who gave us an estimate said that, if we got rid of some of our stuff, our price would drop. We got rid of a lot of our personal belonging to lower the price, but low-and-behold, the price was exactly the same after the movers got everything on the truck and 'weighed' it (I never saw a scale.) Second, the packers that packed our stuff broke a drinking glass and hid it behind a bunch of boxes that were already packed. It must have been a whole box of glasses because there was a whole box of glasses missing at the other end. Third, , we were told that the driver who was taking our stuff to Texas would be the one loading the truck. As it turns out, the guy loading the truck was not our driver. He was taking our stuff to their warehouse in Vandalia where everything would be unloaded, then loaded onto another truck that would get our stuff to Texas. They were also late at getting our stuff to us. Countless calls to Countrywide were fruitless. I even spoke to the owner who told me she would look into the delay and get back with me. Surprise, surprise, she never did.