Countrywide Relocation, LLC

Fraud

DO NOT USE THIS COMPANY! Nothing but liars and scammers! They say all calls are recorded and that’s a lie. I am still waiting for them to listen to my lying deceiving rep that under quoted my by $13k my movers couldn’t believe the deception!

Terrible service. Promised what they couldn’t deliver. Said they could break down a pool table they could not. They are a broker. They hired someone else to move my items, a baby grand piano, dinning table, chairs, three piece couch, and hot tub. Truck arrived couldn’t make it up the driveway, truck driver said they only had vertical space, they couldn’t move the piano or hot tub and I had no room on their truck. So nothing was moved, o one called me to reschedule, I called customer service only to be told to send in an email, o did heard nothing for two weeks. Called back was told someone from escalation would call me, another week went by NOTHING. I called them finally was told I was entitled to a refund but they were open to reschedule. Another week and NO CALL. I should get a layer they took a deposit on something they couldn’t move and seems they had no intention on moving frauds.

Horrible!! SCAM SCAM SCAM!!! Worst moving company possible. Do not trust William who offers his personal number which I am thinking is a burner cell phone number. William does not answer ever. If you get hooked beyond a contract good luck getting your money or your stuff back or your stuff moved. Company is not gentle with your goods or household items ( they treat all stuff like trash) They do not use reputable companies for money transfers, but are super quick to take your money. Customer Care center lacks empathy and plays pass the buck to the next person running you in circles till you are just Peeee'd off. Worst company ever!!! Do not ever use!!! This company is the worst ever!!!

Called asking for a quote. Gave them a time window (flexible) and inventory list…they just kept talking about the housing market and their live dispatch. I told them I just needed a quote and they hung up on me. Scam. Stay away.