CubeSmart Self Storage

So far so good. Just moved in.. Easy check in with the office kiosk. Stephanie was very friendly and attentive. Place is clean, seems to be well lit and cameras everywhere. Just wish there was a gate around the property. Overall nice place!

Great customer service experience, great promo and timing reservation was great!

Colleen was amazing thanks to her the sign up process easy

We were there about 4 years finishing up in 2024. I decided to change units after the huge increases in storage rent. I found 2 side by side units in Hartford for half what I was paying for just the one. Same size. I get there are I increases because of taxes etc but maybe taking long term customers into consideration would help people out.

My request at the start of my lease was for the light switch and bulb to be fixed and that was pretty much ignored. It wasn't the end of the world. I'm resourceful and I find ways to get light when I need it. The only other complaint was the lack of snow cleaning after storms. Road was cleared but the snow piled in front of my unit the times it snowed and I needed to get in were annoying.

The place is big and when you need a unit in a pinch, car storage or the short term, this place is good. Not so much on the long term.