CubeSmart Self Storage

Groton
4.1
based on 20 reviews
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Contact Details

215 Gold Star Hwy, Groton, CT 06340

186037385**

cubesmart.com

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CubeSmart Self Storage Customer Reviews
Allison Jordan
24/06/2024
Review:

Aaron Howell
23/06/2024
Review:

Elizabeth was fantastic and super helpful. Very glad we got our storage here. Thanks Elizabeth!

Andrew Clingenpeel
16/06/2024
Review:

Elizabeth is super helpful and kind!

Andrew Cates
15/06/2024
Review:

Elizabeth has been fantastic! She patiently helped me pick out the correct unit. I couldn't be there so she met the movers and held on to the key for me for weeks until I finally came out there. The storage units are clean and dry and easily accessible. The gate system worked like a charm.

cedric mayfield
10/06/2024
Review:

Price gouging! I’m literally paying the price!
Since I began using this I’m 2019, it has already changed hands to another company (now being Cube Smart). The customer service at the desk has always been cordial. The pricing, however, has been atrociously outrageous. In 2019, my 10 x 15 unit was priced at $150 per month. Through a number of price hikes over the years, that same unit now cost $260 per month. I find this kind of price gouging to be outlandish, unnecessary, and unfair. Yes, if I were to contact the company, they would give me a number of corporate excuses regarding such price hikes. At the heart of it all, a storage unit is a storage unit. it does not cost more in materials. It does not cost more to do the job. It does not require more manpower. It’s just a steel locker that doesn’t change. As an active duty military member whose family has no choice but to use storage, we are handcuffed to whatever price hikes will occur. It would seem that Cube Smart is taking advantage of scenarios like mine, knowing that there are certain customers who must use the space and will be forced to pay whatever amount they will come up with. And to boot, all the storage companies in the area collude to maintain similar pricing. Do it wouldn’t do any good to ensure the inconvenience of moving all my things to another storage facility.
I am stuck with the situation I have with this storage company. But I can certainly warn my brothers in arms about what is happening here. Ironically, they are posting a special for free first month rent, +40% off, which is a little infuriating giving the price I’m currently paying.
Nonetheless, the property is kept clean, and seems very secure.