CubeSmart Self Storage

My experience haven’t been pleasant or good. I asked if the storage fee would change and I was told r wouldn’t, I do not recall reading it. I haven’t been with the company for 6 months and my fee went up over $40. It’s hard to contact a representative or the people in the store. I was charged some sort of fee after I was already a customer, I had two locks and they told me I had to get another from them and then I could return theirs within 30 days which was mind bothering bme cause again I had my own 2. When I called I received information and when I went in person there were different people and different information again. The new storage I moved to was so gross I had to ask if it was a joke. I understand it’s just a storage unit but why would someone want to store their belongings in that mess and pay for it? I was given the worst customer service from the computer check in person that was my last straw. When the weather is better I hope to remove my belongings. I have other things that were so wrong and I would not recommend. Also if I could give a 0 I would not a 1.

SHOULD BE CONDEMNED! DISGUSTING! VERY DIRTY! NO RESTROOM. HOLES! IN THE WALLS. WIT MICE. AND WATER. COME INSIDE FROM. MOLD AND ALGAE! ALL OVER. INSIDE UNITS. OUTSIDE UNITS. AND CLIMATE CONTROLLED UNITS. NO MOVING CARTS. A STEP. AT EVERY DOOR. SO YOU CAN NEVER. SIMPLY ROLL . YOUR ITEMS IN. NO ONE. ON DUTY. EVEN DAYTIME. FOR SECURITY. FEBUARY 2025 BAIT YOU IN CHEAP . 3 MONTHS LATER.. THE PRICE BECOMES UNAFFORDABLE! NOT ALLOWED. TO PAY. 12 MONTHS. IN ADVANCE. SO-THAT. THEY CAN! HIT YOU! WITH A BIG INCREASE. ONCE YOU ARE MOVED IN. IF YOU HAVE. ANY INSULATION. IT IS FALLING OFF!

Easy and affordable. Nice inside