CubeSmart Self Storage

Lockport
3.8
based on 20 reviews
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Contact Details

5725 S Transit Rd, Lockport, NY 14094

171628071**

cubesmart.com

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CubeSmart Self Storage Customer Reviews
Laura Voss
03/02/2024
Review:

4starsforeffientcy,thoroughness&mycubespace&5stars for Zach&Lisa'scaringaboutnewcustomers,answeringall??s& patience& kindness.IfurlookingforindoorstorageCUBEistheplacetob

kim bliznesky
26/01/2024
Review:

Very polite friendly helpful. Very nice facility
Great pricing and great service
The cleanest storage facility I have ever rented

Laura Thomas
25/11/2023
Review:

It's very clean, and bright. Love having lights above, so it's not so dark in the unit. Workers are very nice and friendly.

David Terry
19/11/2023
Review:

If need a temp stop for your stuff this place is great. Staff real nice and discount for first 4 or 6 months (dont recall) is perfect for moving.

Blaine Pierce
16/05/2022
Review:

Beware when renting a space in this storage facility. When I brought my stuff in the storage unit almost 2 years ago, there was no mold on any of my stuff. Now there is magically mold on my furniture…hm. Clearly there is an issue with mold in this brand new, supposedly climate controlled facility based off multiple other reviews I’ve seen. On top of it, the insurance that they force you to purchase doesn’t even cover the damages. So now I’m out my furniture that can’t be replaced because “the policy does not provide coverage”. What the hell is the point of the insurance then? They’ve had no problem raising the rent though twice now since I’ve been there with zero notice despite them telling me they’ve sent letters notifying me of this.

Update: I am so grateful that I was able to move out of this storage unit today. I of course had to throw away most of my furniture because of mold growth that they of course refuse to take responsibility for. The lady in the office was less than helpful, nor compassionate like everyone else in that office. Climate controlled my behind. Please remove that sign from your building and advertising pronto. The cost of rent has raised astronomically in my time renting from them on a number of different occasions, in which they never notify you, though they will of course claim they did. You only find out when the price has gone up when your get your monthly statement. I will NEVER ever rent from them again or recommend anyone rent from them. The only recommendation I will make is stay far far away from this “business”.