CubeSmart Self Storage

Terrible. Buyer beware!! Look elsewhere. The customer service don’t explain anything well. Lots of surprised after you sign up. Was chewed out by the manager at the facility for not picking up a key. Just awful service. Rude people. Tons of extra fees. Lots of other options out there.

It was very easy, and the staff at the office have always been extremely helpful.

Roof leaked twice - unrecoverable loss to photo albums, paintings, furniture, TVs, and kids artwork from their school years. They then raised my rent while our items were still wet. Literally, the single worst business experience I’ve had in my 58 years. Go anywhere else - this company literally offered no support, understanding nor financial assistance, at all. So happy to have moved out. Would give them 0 stars if I could.

So far only started with them yesterday but found them to have great service.

The process for renting and accessing my unit was seamless and very easy.