CubeSmart Self Storage

Hilliard
4.1
based on 20 reviews
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Contact Details

5252 Nike Dr, Hilliard, OH 43026

161477199**

cubesmart.com

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CubeSmart Self Storage Customer Reviews
Ashley Jenkins
22/06/2024
Review:

Too many rate increases beware!!

Crissy Brockway
18/04/2023
Review:

Friendly staff, fast and easy reservations process.

John Given
21/03/2023
Review:

Poor security. Check your door. if the hasp is visible , do not rent it.

Kristin Kaaikaula
21/06/2022
Review:

For those looking to rent, just know there is not 24 hr access, sometimes the gate is broken and has been up all night and your rent will increase SIGNIFICANTLY every 4 months-ish.

In response to the owner comment:

Apparently after several attempts, I was told there was nothing you guys could do, when you could have, so let's not pretend to care about your customers to save face on the review forum.

Teri Overturf
11/09/2020
Review:

Clean. Mostly secure, although the coded secure gate was broken & open for months. I kept asking when it was going to get fixed, they cited getting a part. After almost 3 months, they added that they had to coordinate the blacktop people with repair. They shouldn't advertise as a secure & gated storage during this time. And possibly make some sort of refund to the customers that they had during that timeframe. And to add insult to injury they RAISED my rate almost 25%. They do have staff who patrols & monitoring the closed security. Prices were comparable to other facilities when I was shopping for a space. BTW, the gate is now fixed.
So another 25% rate increase. There is no incentive for people who need longer needs. I guess that's a good incentive to get rid of all the extra crap that you have or consolidate what you do need to keep in storage. I found a unit a bit larger, for less than half the price. The units aren't air tight. The door barely closes, so I'm sure 'critters' could get into the units. The renter before me must have sprayed the expanding foam to attempt to fill in the top & bottom at the rear of the unit. I suppose that helped. So unless you're in a climate controlled unit, go buy some foam insulation and a ladder.