CubeSmart Self Storage

Awesome experience great customer service at the counter

The walkways inside were always clean of trash and dirt.
Climate was always comfortable.

Least my unit online, got it all done, paid for as the website said, I did not even have to talk to the representative... I did this on a Saturday and on Sunday went to take possession of my unit so I could put the contents of my U-Haul in and lo and behold .......?!?! the store is closed Sunday?! ..... no problem with that! except for they closed half of the storage facility until until further notice!!!!!?! from 8:30 to 5:30 everyday except for they are closed on Sundays,.. and no access granted to the particular building on the site.... not what my rental agreement says ,,, and I'm out 68 bucks for a U-Haul that I had to keep a full extra day, because I could not get into my unit.. and to top it all off.. never got a phone call back after I talk to the live chat Guy twice and they assured me they would call within 30 minutes, very bad experience....lost money .....lost time.... lost patience....way to leave a good first impression

Pros:
Ashley was always super helpful and friendly. A great employee. If it wasn't for Ashley being so nice and helpful, I'd have only given this place a 2 or 3 star rating.

Plenty of parking.

On site dumpsters

Hours of access were good

Cons:
Self described as climate controlled, but after Cubesmart took over ownership, storage was superhot during summer, and cold in winter. Climate controlled must mean there's a roof overhead.

We'd drive by after hours and see the outside security access door stuck wide open on several occasions on both storage buildings, with no customers around. We'd stop and push them shut.

At times the moving dollies were nowhere to be found

Bathroom stunk.

Many of the overhead lights did not work, had no bulbs. Had to take out own flashlights.

Main gripe is that when Cubesmart took over ownership last year, my monthly storage rate increased from around $150 to $190. I would have moved my stuff immediately, but had too much to move again to another facility. It seems that when Cubesmart took over, quality went down, but prices went wayyyy up. Finally got moved out of there

I have stored here for three years and cubesmart is now raising the price super high as far as Iamconcerned