CubeSmart Self Storage

CubeSmart bought out our local unit. Before the buyout, our rent for a NON-climate controlled, 10x10 unit was $60. Within a month, this increased to $72 as we were required to add $12 a month for their insurance, despite having coverage of our own. Then within two months of that, ourselves and many other renters in this facility received notification that our new rent would be more than doubling to $165!! Competition or services provided can't be attributed since more than a dozen facilities within 30 mins are priced below $100, many below $80, all with comparable or better services.

I rented a 10x15 unit for $70/month.
After a couple of months, CubeSmart bought them out & they tacked on a MANDATORY insurance fee for $12/month. I called and showed them my homeowners insurance policy that covers items stored in a self-storage unit. She agreed to issue a $12 credit towards the next month's rent.
When I paid online, the credit was not applied.
I went back and showed the lady me rental invoice the still had another $12 due, PLUS now a convivence fee to pay online.
I protested again. Today I got a rate increase in the mail. My $70 unit's rent up from $70 to $163, an increase of 132.86%.
Steer clear of CubeSmart.

10/25/2024 - I moved out and into a much newer facility that charges $82/month.
Once again, be warned that CubeSmart are crooks.

The place was fine when it was “Cabot mini storage” but after cubesmart took over, now it’s horrible!! They raised the prices and after quoting me a cheaper price for a smaller unit, I moved into that one. Then they proceeded to tell me they never told me the price they quoted me. They tried charging me a higher price than the original storage unit I had, and this one was smaller!! I then told them I would be leaving before the end of the month because I paid for the whole month, and they decided to put a lock on my storage unit so I didn’t have access to my belongings. I had to call their hotline and we went over everything and they said they had no reason to put a lock on my unit because I was all payed up. I called the storage unit and had them take it off. Still not sure why they put it on. Don’t recommend this place at all!!

Not secure!! I had everything in my unit stolen. Over $7K worth. Management just said 'sorry, call the cops'. There's plenty of new modern units available that actually have security. Keep looking.