CubeSmart Self Storage

The fees are not great. The rent continually going up is worse. I would avoid this place if you’re able to.
The store manager is nice and my review has nothing to do with her - this is clearly a corporate policy issue, and they love to offload the consequences of bad policies onto employees.

I like how early you can come and load and unload. The keypad is amazing.

My friends and I had a good experience at this CubeSmart over the weekend. Kayla was working that day, and she was wonderful! We had a number of questions about moving to a new unit, and she had to keep coming back to learn where we stood, answer our questions, double check pricing, etc. She did everything with a fantastic 'can do!' spirit, helping us feel like we were the most important people in her day, though she had a lot of other demands on her time. She also volunteered to run various scenarios (unit location and size) and show us several units. She really made us feel cared for, and she was professional throughout.

I give 4 stars rather than 5 because the prices are high and keep increasing, so I am not sure whether I would recommend this company, but as for customer service, Kayla was terrific and I hope they are treating her well!

Easy to set up rental and to end it - our second time at this location

Clean storage facility, very well managed, the GM Kayla provided outstanding customer service with a billing issue I had. Thank you Kayla!