Daniels Moving

Couldn’t have been happier with Freddie and his team, very professional and helpful. They made the entire process painless!

They did a great job moving me from storage. Very patient as I had to pick and chose what to move. Also, it was below 0 and very windy. Very brave guys!!

We hired Daniels to move a historic antique grand piano into the Essex County Meeting House. The two movers, James & Logan, are professionals and certainly knew how to properly move a grand piano. They were careful, courteous and we can say that Daniels Moving is very qualified at moving a valuable piano.

Wow, they were amazing! I called on a Friday to help move a very heavy object up the stairs, and they were there Sunday. Very efficient, no damage to floors or stairs, and friendly. I highly recommend them.

I was a repeat customer of Daniel’s Moving as I contracted their services to help unload storage units into my new home when I moved to Vermont. During my first transaction with them, they were polite, orderly, and seemed to know what they were doing. My items were not broken and I felt they did a pretty good job. When I wanted to move out of Vermont, I didn’t think twice about calling them to help me load my Upack trailers.

My experience the second time around has been vastly different than the first. My husband and I packed all of our belongings, and their job was to load it safely onto the trucks in a way that would not be damaged during transit. Although they were supposed to, they did not bring moving blankets or any packing supplies. We were told they would pack anything we had not but to bear in mind we were paying by the hour. We still had plenty of packing supplies such as bubble wrap, tape, and blankets to use. None of our stuff was protected anymore than what we had already done. We specifically instructed their crew lead, Logan, to take as much space between the two 28ft trailers as needed. We would rather pay for space than to replace our stuff. We drew arrows on boxes that needed to be faced in a certain direction. We went through a lot of effort packing our stuff well. With this premise… these are the significant issues we had:

1. During the load, while the crew had good spirits for such a large job they were reckless to the extent that one caused himself injury on my property with my workout equipment. I had a weight lifting bar and rubber weights. One worker decided to load all the weights equalling around 420lbs, then walk it on to the loading ramps and all the way into the truck. If that wasn’t enough, he challenged another guy to lift it who injured his back and left to go to the ER. If THAT was not enough, the owner of the moving company called me and wanted to know what was going on with his guys. I was inside packing and loading- had no idea what was going on. I had to stop what I was doing to answer the owners plea to write a statement saying that no one had instructed the kid to have a weightlifting competition on a trailer during a customer’s move. My husband and I both had to write one “so they don’t file against my home insurance” per Fred Allard, the moving company owner. How absolutely insane?! I hired a company with a bunch of people who could have broken my stuff and hurt themselves then sue me for it??? Supposedly the kid decided against filing workman’s comp and life moved on, but I have enough stress with a move and should not have to deal with such unprofessional behaviors.

2. When we went to close the trailers, it was immediately evident that these guys did not abide by our wishes. We saw boxes with fragile stickers at the bottom of stacks. Boxes with arrows pointed up that were upside down. We bought totes specifically for this move because they were stronger than boxes. Those totes were upside down and every which way. I called the owner at that point to express my concerns that we loaded boxes to be stacked in a certain direction not flipped every way. He stated that with trailers measured by the sqft have a typical practice of trying to utilize every available sqft. I understood that but we explicitly stated to not do that. His retort was that his guys check totes for liquids to ensure flipping them would not cause issues. I advised the owner that it would be a good practice to contact customers prior to loads and advise them of these practices, because I don’t know anyone who packs a box to be stacked upside down, let alone totes.
3. When our trailers arrived in North Carolina, piece by piece we peeled back the damaged belonging. Heirloom grandfather clocks, dressers, dining room chairs, computer chairs, crushed totes, crushed boxes. All because they didn’t listen to us when we said please use the space.

The owner has since ghosted us. Fred has also refused to respond to BBB. What’s he have to hide?Stay far away from these guys!