110 Mayfair Pl, Stratford, CT 06615
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Extremely happy with their service ! Very prompt front desk staff and skilled movers on job ! Highly recommend!!
Very expensive and sloppy. You couldn’t pay me to use these guys again.
Very experienced owner with a good crew and all the right equipment for every task.??
We could not have been more pleased with our experience with Derosier Moving. The office staff were extremely polite and helpful, even giving us extra boxes when we ran out during the packing process, free of charge. On moving day, the crew arrived early and ready for the job. it was a HOT 90 degree summer day and they worked tirelessly for 10 hours. They moved everything safely and checked to be sure everything was where we wanted it placed. Moving is such a stressful process but Derosier made it all go so smoothly. We were so appreciative to have been is such good hands. Highly recommend!
I honestly never rate things but this time I feel the need. Basically the worst experience I could have imagined with a moving company. I approached a few companies for quotes for a long-distance move. I chose DeRosier because they were the most affordable and Alan was a very nice guy. One week before the move, his office manager sends me paperwork to finalize the agreement and the price has somehow risen $1200 from what was quoted. I ask why and get a call from Alan a day later saying that their original plan to use a medium-size truck which would pick up and drive straight to our destination fell through, so now we need to use the Arpin shuttle service, oh and by the way that's an additional charge. None of this was mentioned in the initial quote. We were so close to our move date that we had no time to make alternative arrangements, so I accepted the additional charge. I also asked multiple times before the pick-up date when we could expect the shipment to be delivered. Even just a range of days would suffice; we were moving with two small children and were trying to plan our trip and where to stay and for how long while we waited for the delivery. Multiple times he said he would get back to me. They came for pickup on a Sunday, no issues with the actual load, but I still didn't know when it would be delivered. By Tuesday, I'm with my family at our destination, living out of a hotel still wondering when our things will arrive. I don't get confirmation until that Thursday that our things will arrive on Saturday. Oh and the price jumped up another $1200 because apparently our things weighed more than initially expected. I don't know much about the world of moving companies, but getting an estimated delivery date and an accurate quote in advance seems like a pretty basic request. I understand both these things are estimates, but not receiving one, and lowballing another by 40% (!!!!!!) seems criminally incompetent to me. Find someone else for your move.