DG Moving Shipping & Logistics LLC.

WE moved from Texas to VA with this company. They showed up with a truck that was too small for our household. They packed everything they could fit onto the truck and then when the truck got to our home in VA all the items were NOT there. WE are still missing 8 items of furniture, we had damage to some of what they brought and they told us they would not unpack us without signing papers they provided. They didn't tell us all the items weren't on the truck until after we had signed. Do not use these guys. They are now blocking our calls and will not return phone calls.

Worst experience ever! I’m missing items and SEVERAL things are broken and damaged. I gave the company many many times to make it right but they refused to call me back. I have texts, emails, pictures and recorded conversations to prove it. They were assigned to me through Pricing Van Lines. Don’t use this broker either. I was promised services that I did not get and was told they would come practicing covid safety protocol. When they came without masks I asked about it and was told “if you don’t feel safe, go outside” - in MY OWN HOME!! I’m still trying to find my missing things and get compensation for things that I was charged for that I didn’t receive. The driver that showed up at both pick up and delivery was unprofessional and disrespectful. I was told by the owner that this was his 7th chance (who gets 7 chances??) and if he didn’t perform he was out. What company sends a 7 time failure into someone’s home? I felt so uncomfortable.
During booking and after several hours of going through my items, piece by piece, I was charged for an “exclusive truck” and “platinum packing”. I paid $1785 for a full pack and ended up doing over 90% of it myself. When I brought this up to the owner, he told me it was my word against the drivers. I told him that I wrote my name on every box I packed so I could tell how many I did. He said “to bad”. During the loading the driver loaded my items very loosely and then at the end of the evening told me if I wanted the rest of my stuff I would have to pay for another truck and an additional night for his services. I refused and ended up getting a uhaul and delivering the rest myself.
I am out thousands of dollars for this. Please, please don’t make the same mistake I did and get this company.

1/26/2021 - at this point, I cannot even file my insurance claim because DG refuses to send me my inventory list! I asked for it for over a month and Mike would tell me he was going to send it but never did. (see texts included).

It was a horrible experience. They damaged the floor in my new home and I have been trying to get them to send me a receipt and a reply to fix the floor since October. The guys were very nice however, when the damaged the floor and I said something they said 'well it was heavy' no kidding it was a sofa. So its ok to damage the floor because it was heavy. NEVER use them again.

They where a 3rd party company for Medal of honor moving company which are also the worse company. They where Late for the pick up and for the drop off. They damaged some of my furniture and left half my furnitur at the pick up house. They then charged me even more money holding my furniture hostage till I paid them. These guys and Medal of.Homor moving Group are Scammers they stright Up SUCK....