Doss Moving & Storage, Inc.

Excellent service and care paid attention to my shipped items. Would do business with again.

We had Doss pack us out for a PCS. Very friendly crew on the first and second day, third day was 50/50 with the lead guy being the same one who packed on the first day. They were quick and professional, finishing 90% of the house on the second day. Of note, the guy who did our kitchen was definitely more senior to the company and blazed through our kitchen (typically one of our tougher rooms). We're unpacking now and really appreciate not only how quickly he completed the pack but also how well he did it, unpacking has been fast and easy thanks to him. Doss also did our unload when we arrived in Sierra Vista and some of the same crew returned to pack us out. Good people, who packed our house up well and with care. I've moved with the military my entire life and this is definitely one of the best pack jobs I've seen.

I only ding them a bit because I had to call the first 2 days to find out when the crew was going to arrive. Then, on the final day, one of the crew members was clearly ready to leave which made one or two boxes pretty rough, no damage luckily.

Overall: 4/5, would definitely recommend and use again.

The worst company!! We had no choice but to have them pick up our household goods since it was last minute. I will be submitting a complaint. We only had them move our furniture and not all our other stuff. They spent 8 hours in our home because they get paid by the hour and they literally just sat around most of the time. Yes, they told us this. Our expensive couch is completely damaged. It has black stains all over, it wobbles and it has holes at the bottom. Furniture it scratched, our buffet table has the doors broken, train table that has been passed down is completely broken, rugs have slashes on the bottom, king size bed has tears and so many more. Even if we get reimbursed, we won’t get what we paid for.
The pictures are just from the cube and the couch. My husband has the other pictures from the buffet table, rugs, train table, bed, dresser etc..

New p.s
I just don’t understand how a moving company that clearly is getting hired by the military for military members, could damage furniture so severely it is irreparable. The leasing agent and the hauling company are not responsible for our damage goods. Our couch, train table, buffet table, rugs etc was covered is black residue, leaves, dried grass and dirt. This doesn’t explain what happened to our furniture. It’s seems like it was left outside for a long time. This was suppose to be put in crates to prevent this but it’s worst. I have had some furniture for 3 moves and it was never damage. With so many negative reviews and complaints from military families, I don’t know how they still allow this company to be contracted.

I recommend others to add your experience, everyone needs to know NOT to use this company. If you don't speak up, this will continue to happen. Doss, No reply is significant enough to undo the damage that you have caused my feelings remain the same. AVOID THIS COMPANY!

Terrible company, they don't care about people's belongings and always damaging people's items that are worth a lot of money. They're VERY irresponsible.