Draper Self-Storage

I work with Draper Self storage to move our mutual clients into and out of their storage units, and Lauren is always eager to help and make sure we can get access. They have a wide variety of unit sizes.

Draper Self-Storage went above and beyond for us in a time crunch situation. I couldn't have been more thankful for their kind and patient staff. 10/10! They are great!

Great and secure place to store your belongings. We never had any worries about our stuff

Hannah was amazing and very smart!

I’m currently renting a space and I’m quite happy with the services this far besides one thing, but a pretty big thing. The services have been great, the staff are kind, the facility and clean and they seem to always have a cart available by the door for lugging large and heavy items to your unit. I love that it’s also climate controlled. The biggest thing I am happy about, and largely why I decided to write a review was because staff came across my unit which was apparently unlocked without the padlock to be found, and they called me and immediately locked it back up with a new key, and sent it to me via mail. I’m not sure why, but this was a pleasant surprise. I have it in my head that other facilities would never put in the effort and care to do so for their clients. So thats all why I love this place. But my biggest issue, an issue that may well have me leaving to find anew facility, is that they raised my prices after a few months only, of renting there. I can barely afford it and I honestly don’t think it was fair. I chose this place because of what I thought I’d be paying for what I was getting. And then shortly after, that was taken from me. I’ve continued renting, but starting to fall behind. And risking losing my belongings just doesn’t make sense. So I may have to leave. So I gave 4 stars because while I love the place, the price ordeal is a 5 star deal breaker.

Update:
I talked to them last week, and they tried to say they almost doubled my price because it was supposed to be a oromotion only even though no one explained that to me or my mother. Or the several times had talked to them in months. All the sudden, this is the case. And they charged me for the lock and key and mail. I realized, how odd that all the sudden my unit was unlocked shortly after the changed the locks because I was behind in payments.. now I’ve come to realize it was THEM who left my storage unlocked!!! And they are charging ME for it! I’m white upset that so many things have been messed with, and it’s disappointing because I was really happy with the place in the beginning and left nice reviews. Now I am straight baffled. They are lying to me, and risking my belongings, and blaming me for it by charging me. I don’t know what to do or say. I hope that they make this right, and out me back kn the plan I had in the first place, and take responsibility for leaving my unit unlocked, and refund the charges. So disappointing.