Ellicott City Movers

Ellicott City
1.9
based on 13 reviews
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Contact Details

3444 Ellicott Center Dr, Ellicott City, MD 21043

141023131**

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Ellicott City Movers Customer Reviews
Minija Johanson
24/05/2017
Review:

I had a 4 bedroom house and it only took them only 7 hoursto move me !!! Very strong, professional and fast men recommend this company to everybody!!!

David Someone
02/05/2017
Review:

Do not use them. They do not know what they are doing. They hire amateurs who are strong enough to lift a ton of boxes and heavy things, but do not know the appropriate procedures/tactics for moving furniture. They don't even carry supplies in the truck to secure drawers, protect corners, etc. THEY WILL DAMAGE YOUR THINGS! They damaged our dresser and knocked it over (face first) on our driveway. The owner's daughter - Christy - will lie and say whatever you want to hear until it is time to pay. She is a puppet for her daddy Danius who is right next to her ... but 'on vacation' when you ask to speak to him.

Further, when they damage your things and you inquire about resolving the situation, they will deny responsibility and question if it happened (even when their driver admits he did it). Then they will extort money out of you by threatening to leave with your stuff unless you pay in full. Yes, once your stuff is on their truck - you will not get it back until you pay in full. And you need to be on the movers butts because they will drag their feet and take forever.

Travel Fee: Let's talk travel fee. I called and inquired and Sergei (who cares if I am spelling right) said, 'yes, I noted your account ... no travel fee' then proceeded to confirm the wrong time for the move. Then on the day of the move they included a travel fee on the contract. I called someone before signing. They said the travel fee is include as an hour with the 3 hour minimum. When it was time for the extortion so we could get our stuff off the truck, the person doing the bill stated the total includes the hours of labor plus the travel fee ...Ummm ... This was approximately the 6th lie of the day by this time. In other words, they will screw you with the travel fee.

When I asked the movers about these events, they admitted that these same issues occur every time. He called this in his words 'deja vous' ...

I could go on, but won't. You get the idea. To summarize: 1) they suck , 2) don't care, 3) enjoy lying, 4) will definitely damage your stuff and 4) say what amounts to 'so what - pay me or we take your stuff' ...

Pallavi Sinha
29/03/2017
Review:

Would not recommend them at all.
Movers are not trained at all. Scratches on the wooden floor for which I had to pay later to the landlord .
They don't disclose that they will charge a travel fee and once the truck is loaded they ask you to pay the travel fee which you have to cause your stuff is on their truck.
If you have problems they don't receive your call.
Also they ask for cash and say their credit card machine is broken.

Alisa Nicole
17/02/2017
Review:

Do NOT use this company. They charged me twice what they quoted and added on an extra travel fee that was not explained at the beginning. Broke a handle on my wardrobe and spilled something wet and brown on my mattress. They also left a bunch of my belongings at the old apartment so now I must go back and get those things. Sent me two young kids, both were late but one was extra late and I still got charged for the time he was missing.

Shantel Brown
17/12/2016
Review:

The worst moving company ever. They were unprofessional the movers did not have tools I specifically asked if a TV could be removed from the wall was told yes but the workers told me they couldn't do it that thier boss says alot of things they do that they don't. Then tried to take the TV down using tools I had from ikea and a butter knife they ripped out half the brackets of the TV leaving big holes. Then because they didn't have tools because they were left at the last job they tried to force the couch thru the door several times at the new apartment when the legs were supposed to be removed we had to borrow a wrench from a neighbor because they did not want to go and get the tools they left stating it would be on my time. The mattress got dirty because it wasn't wrapped. They tried to add on extra fees that were not discussed over the phone. I called and spoke with an office manager to complain she said my complaint would be forwarded to the main office and I would be contacted within 5 business days I recieved nothing. BE AWARE Do not use this company they are rip off scammers