Encore Moving & Storage LLC.

100% recommend this company for your long distance and even local moves. Family owned and operated. Competitive rates, everything is done in house, and packing is performed to the highest quality. Book your move with confidence!

UPDATE 7/25/24: Their employees stole my wife’s iPad, her prescription sunglasses, my prescription sunglasses, and a debit card. So, hire them at your own risk. I’m just grateful that the card they took is not to an account we use frequently. But seriously, make sure you have your eyes on them at all times. Since the sum total of stolen valuables exceeds $500, that qualifies as a felony. Hopefully, the detective will find the culprit and/or investigate the owners.

Old: I unfortunately had to hire Encore through Safe Ship after being scammed by another moving company (Van Lines, 0/10 do not recommend). However, Encore was not any better. To start, SafeShip severely under quoted the job and because of this Encore took the opportunity to more than double their quote. Fine.

While packing the furniture, I asked that things not be disassembled since no one will re-assemble upon delivery. This was ignored and now I have to fish through miscellaneous packaging to find all the parts and pieces of my furniture. While the crew that packed and loaded everything were more than kind, they did not differentiate between what was going into storage and what was coming to our new apartment.

D Day: The driver was over two hours late! Which is a huge problem because I was only able to reserve a morning delivery from 8 - 12. The driver hired three guys to help with moving items into our new place, two of them were okay but one of them has obviously not bathed for at least week. The stench made me gag.

Again, the drivers and the movers were kind, hard-working people. But the idiot I spoke with on the phone does not know the definition of customer service or providing customer satisfaction. All of the 1 star reviews are accurate and they still have done absolutely nothing to try and change that point of view. Going as far as saying “she gave me a 1 star review, I’m not going to talk to her”. Literally the emotional intelligence of a toddler. Typical entitled mid-western attitude that I’m glad I’m moving far away from.

I was very happy with overall experience. I was worried about letting ppl move my things but was put at ease when I actually seen them start moving my boxes they treated everything with care. They were friendly and very knowledgeable. I would definitely recommend this company.

Encore moving & storage moved me from Illinois to Florida & took excellent care of my property while making it an easy transition. Encore moving & storage was very informative & pleasant to deal with. Thank you Encore moving & storage for taken great care of my property.