EuroUSA Shipping Inc

Ken

We have now unpacked all the boxes and had only one broken china bowel. Everything otherwise went well and quickly.

Your service was all that was advertised.

Clark

Seamless International Moving Experience with EuroUSA Shipping Inc

I recently had the opportunity to use EuroUSA Shipping Inc for my move from Paris, France, to the Bay Area in California, and I couldn't be more satisfied with their service. From start to finish, the process was streamlined and executed with the utmost professionalism, making what could have been a stressful international move seem effortless.

Ken and James, in particular, were standout representatives of the company. They were not just helpful; they were genuinely committed to ensuring that all aspects of my move went smoothly. They were available at all times to answer any questions I had, providing clarity and peace of mind throughout the entire process. Their customer service was exceptional, and it was clear that they prioritized my satisfaction and comfort above all else.

The moving team itself was equally impressive. Each member was professional, handling my belongings with care and efficiency. It's often a concern when moving internationally that items may be lost or damaged, but EuroUSA Shipping Inc's meticulous attention to detail and careful handling left me confident in the safety of my possessions.

What stood out most, aside from the exceptional service provided by Ken and James, was the trustworthiness of the entire operation. Moving across the world can be a daunting task, filled with uncertainties and potential complications. However, EuroUSA Shipping Inc made me feel secure and supported at every step.

In conclusion, I highly recommend EuroUSA Shipping Inc to anyone facing an international move. Their combination of professional service, personal attention, and reliability makes them a standout choice. Ken and James, along with the rest of the team, have my deepest gratitude for making my transition to California as smooth and stress-free as possible.

I'm VERY glad we chose this service. For our move from Houston Texas to Portugal, everything arrived in perfect condition. The service was from inside our USA home to inside our Portugal home (condo - stairs). Service was excellent. The company picking the items up was wonderful with the care they took wrapping and preparing furniture while barcoding every individual item and box with a description so they could be tracked. I could not be more satisfied. This was all at a lower cost than estimates I had made based on online pricing. The owner of this company had excellent communication as well and quickly responded to any question or concerns. He hires subcontractors and other companies but we had great communications from all companies all the way through. As a pro-tip, we also included an Apple air tag in an item we shipped and was able to have online mapping/tracking of our stuff the whole way. No regrets.

Ken managed our move from NY to Sydney. Final invoice amount ended up being 30% greater than the quoted amount, despite us having disposed of two of the largest furniture items (the ol bait and switch).

Our goods then sat in the US for months before being loaded onto the vessel for shipping. The kicker was him telling us that the shipment would be loaded the next day (multiple times) but when I looked up the vessel IMO that our goods were supposedly being loaded on, and the vessel was currently in Korea.

He strung us along for months, before our shipment finally arrived in Sydney (in August, after our good we’re packed up in the first week of January), upon which we discover multiple issues with the shipment. Broken furniture, poorly packed items. Oh, and an extra $500+ charge for a “difficult delivery” to an inner city terrace house?!

If I could do this again, I’d have gone for the slightly more expensive quote and hopefully would have had a better experience.

I moved form Stamford, Ct to Portimao Portugal September 15,2023, the ship left Oct 15 and we had our things delivered Dec 7, 2023 everything went very well the men that came in Ct were very good they packed everything I wanted them to pack.
In Portugal I had a delivery to our apt and then to a storage house, they did a great job unpacking and what I asked them to do.
Very good communication on both sides US Ken and Europe Kate I was keep updated when the ship would arrive and how long for customs to clear everything.
I would highly recommend them!!