Excel Moving & Storage Inc

Raleigh
4.3
based on 8 reviews
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Contact Details

2612 Discovery Dr Raleigh, NC 27616 USA

(919) 213-6694

excelms.com

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Customer Reviews
Caroline Tybout
03/06/2020
Review:

Fofo and Charles did a fantastic job moving in my furniture and belongings. They were prompt, professional, took extreme care with my belongings and really went above and beyond to make this move as smooth as possible. Not only did they do a great job moving in my furniture (including the impressive feat of carrying a 300lb couch up 4 flights of stairs because it wouldn’t fit in the elevator) but they were also kind, polite and innovative problem solvers. Fofo used engineering level problem solving to put together complex furniture pieces without instructions quickly and efficiently. Charles offered to break down and take the boxes out after we finished unpacking, which turned out to be an enormous job. Thanks to Fofo and Charles, I was moved in within the day. Their hard work and kindness made the transition to my new home a joyful one and I would highly recommend them to anyone looking to move in the future.

Hattie Cutcliffe
01/06/2020
Review:

We had a 2000+ mile move, and were so satisfied with Excel Moving & Storage! They arrived right in the middle of the estimated delivery window, and were extremely fast & efficient (2 bedroom apt was packed in 3 hours; everything was loaded onto the truck the next day in 2.5 hours; everything was unloaded and assembled in 2.5 hours as well). Additionally, there was very minimal damage (only one bookshelf had any damage, and it was already an old, low-quality item--everything else of ours including TVs and furniture arrived in the same condition it had left). Further, they were communicative with us at each step. The service was very professional too in protecting all of our belongings as well as both homes we moved into/out of. We couldn't be more pleased with this service!!!

Dottie Foote
17/05/2020
Review:

We used Excel Moving for a move from NC to SC. Communication through the sales rep, Stewart, and the office, Kim, was excellent. Kim even responded to questions on the weekend!! Walter, the supervisor of the move, was punctual, efficient, and careful. Of the three items that were damaged, Walter immediately brought them to our attention with profuse apologies. He has an excellent memory which helped with where things came from and where they were going. He also did an great job dismantling, packing, and reassembling furniture. There were truly only two negatives. We were initially told that we could leave items in dressers. If we were to move again, I would take everything out of dressers. Boxes and dressers that were marked "this end up", were packed in the truck anyway that fit. Same thing with screws in boxes from the garage. Either people should be told to remove everything or the movers should pay attention to arrows and "this end up." The destination team tried to squeeze and easy chair through a door that didn't fit. Taking the door off was the only option. They should have know that. In the long run, we would definitely recommend Excel Moving and Storage. We were also fortunate to find them during the onslaught of Covid 19. They responded to our initial online request within minutes. Very impressed!

David Baker
15/05/2020
Review:

Great experience with Allied. Fair and accurate estimate from Patrick for move from SC to west coast, for household goods and cars. Good support from Kathryn the move coordinator. Great work by Fernando the driver and his team. Recommended.

Kenzi Moize
13/05/2020
Review:

The movers have been incredible here. They arrived on-time and early within the designated time frame both for pickup and delivery. They were very friendly and handled all items with care. I would 1000% recommend and use again. Our driver (Fernando) worked hard to ensure excellent, timely service.